Service Coordinator , Generalist

Assist Program Manager/Program Manager and or Director

8:00AM-5:00PM Monday-Friday

Hourly

1794

The SCI – Generalist is a field-bard position that provides Housing Services for homeless members participating in the Sacramento County Permanent Support Housing Program (PSH). These members have been identified by the Coordinated Access System (CAS) aka Coordinated Entry System (CES) and referred to Step Up Housing Services for long-term housing assistance and supportive services for HUD Tenant-Based Rental Assistance (TBRA) Program.

The SCI – Generalist will work closely with other Service Coordinators (if member is connected to another Step Up Program) to house members in this TBRA program services included (e.g. outreach, case management, complete housing application and submission, unit searches and RFTAs, housing inspections and recertifications, and relocations). Employment is based strictly on the contract and renewal of the contract.

• Opportunities for growth and professional development.
• Generous paid time off (13 paid holidays, 10 days of EPTO, 12 sick days).
• Competitive salary and benefits package. Health, dental, vision, Aflac, and life insurance $25,000.00
• 403(b) retirement plan available on the first day of work. After working 1000 hours, Step Up matches 3% of the 6% the employee contributes.

The following reflects essential functions for this job but does not restrict other tasks, which may be assigned:

• Work with a diverse and marginalized group of clients, experiencing many barriers including homelessness, complex trauma, medical health needs and substance use.
• Provide Outreach to referred homeless individuals and families fromCAS/CES to be screened for program eligibility HUD TBRA to rapidly house families and individuals.
• Complete all eligibility Intake and Enrollment paperwork and upload it into Welligent and HMIS.
• Assist all unhoused members with application process, unit identification, Recertifications and Relocation.
• Ongoing supportive services prior and after housed.
• Follow all Department of Housing and Urban Development regulations for tenant based rental assistance.
• Provide clients with linkage to benefits establishment, and/or vocational resources to increase income.
• Link clients with appropriate medical, mental health, substance abuse providers, as well as recuperative care, food, clothing and transportation resources.
• Any other duties as required to ensure operations are successful.

• Will take the lead on housing search, unit identifications and location and lease up placement.
• Searchfor housing options aligned to the capacity and choices of the members and communicate program efforts to property managers to match appropriate housing options.
• Conduct HUD Quality Standard inspections to ensure the unit meets HUD quality standards.
• Coordinate lease signings with property managers and members.
• Process requests for associated application fee’s expenses and prep any required documents.
• Coordinate move ins to include furniture and appliances, as well as member transport.
• Act as liaison between client and landlord for compliance with lease, eviction prevention, good neighbor behaviors, etc.
• Once the member is housed provide retention services, creating a budget, debt management, job training linkage, problem solving skills, doing regular check ins on the client and rental unit, build a support network for the client.

• Ensure client files meet set audit standards withrequired documentation.
• Document services provided within 48 hours for every client contact, housing searches, placements, etc. and other documents…