Family Housing Supervisor

Founded in 1867, the Sacramento Children's Home is the oldest active charity in Sacramento and among the most highly respected. SCH is an equal opportunity employer who values an inclusive work environment that celebrates and recognizes the diversity of its employees. At SCH, we appreciate that having employees of many different backgrounds strengthens our organization, and we strive to create a workforce that reflects the diverse and culturally rich communities that we serve.

OVERVIEW:
The Family Housing Supervisor (FHS) ensures SCH policies and systems align with current Behavioral Health Services Act expectations, Medi-Cal claiming rules, housing program regulations, Transitional Rent, Housing Trio, Managed Care Plan (MCP) referral processes, and Homeless Management Information System (HMIS) requirements. The FHS trains staff in available housing support for qualified families and supports systems for accurate and timely data gathering and reporting.

The FHS recommends policy or systems changes to ensure compliance with funding requirements and for families to receive high quality and effecting housing support.

DUTIES:(35%) Housing Oversight Develop and deliver staff training to ensure staff are equipped to engage individuals experiencing homelessness across a range of settings.

Ensure staff identifies the appropriate housing special population in Smartcare and is accurately reflected in HMIS.Support effective engagement strategies using trauma informed care building trust, establishing rapport, and understanding the unique needs of individuals living homeless, with a focus on cultural humility, safety, respect, and dignity.

Ensure documentation and reporting standards for homelessness are followed.

Process referral and eligibility pathways for housing supports managed internally and by external entities, including but not limited to the Continuum of Care (CoC), housing authority, MCPs, fiscal intermediaries, etc.

Track housing status changes accurately in Smart Care and HMIS.Ensure full alignment with Behavioral Health Services Act (BHSA) regulatory guidance, state behavioral health network standards, housing related Medi-Cal services coordination expectations, and any State-issued performance benchmarks related to homelessness and housing outcomes.

Ensure the programs meet minimum benchmarks aligned with county contracts, grants, CoC, BHSA, and state behavioral health network mandates.

Complete regular quality assurance reviews in both Smart Care and HMIS to assess housing outcomes and take steps to correct any errors.

Review all Housing Support Plans (HSPs) to ensure core elements are completed in compliance with county policy standards.

Review and submit housing support payment requests for processing.

Ensure referrals to Managed Care Plans for housing supports meet all required elements.

Perform other duties as assigned.(35%) Housing Support Services Conduct assessments to determine clients’ housing needs.

Develop and implement HSPs meeting county policy guidelines with clients to support long-term housing stability, addressing barriers such as evictions, credit issues, and rental history.

Support clients in overcoming housing barriers, tracking at-risk status monthly, and accessing necessary resources.

Calculate rental assistance and explain SCH assistance policies.

Coordinate with SCH finance department for initial and subsequent rental support payments to housing clients.

Conduct follow-up visits to ensure engagement with services, including client transportation when needed.

Use a trauma-informed approach to assess client needs, including health, substance use, employment, and housing stability.

Coordinate with program staff for ongoing case management of housing clients

Offer services in locations convenient to clients, including office-based, telehealth, and field-based settings.

Utilize HMIS/CAS to pursue public housing options for families.

Provide Ready to Rent education sessions to housing clients.

Maintain working knowledge of Public Housing Authorities (PHAs) and housing subsidy programs. Identify and maintain up-to-date knowledge of available housing resources, subsidies, and community programs.

Assist clients in understanding and applying for housing assistance programs such as LIHTC (Low-Income Housing Tax Credit), Section 8, and other HUD (Housing and Urban Development) initiatives.

Facilitate documentation collection required for housing eligibility and subsidy programs.

Connect participants to permanent housing…