User Research Officer

Your role
Reporting to EMBL-EBI's Deputy Director, funded by Wellcome and working closely with senior colleagues responsible for data services, training, infrastructure development, in this role, you will work alongside colleagues in EMBL-EBI's Global Engagement programme to:
Develop a stakeholder map of the current landscape of life science data communities and resources in low and middle income countries, and identify gaps in engagement of biodata communities (including users, contributors, and delivery partners).

Coordinate outreach to existing and new biodata communities to understand user needs, experiences, pain points and opportunities with respect to the use and development of biodata resources

Work with EMBL-EBI-based service teams to inform user research and raise awareness of new stakeholders or new needs identified

Build and share new and specific understanding of global community challenges, identify priority use cases

Advise the Global Engagement programme on potential collaborations and partnerships

Primary

Duties & Responsibilities:

Leading the EMBL-EBI Global Engagement programme user research to find and engage new key stakeholders communities

Connecting key stakeholders with EMBL-EBI data resources and training teams

Running user research activities that enable key stakeholders from low and middle income countries to understand motivations and provide a forum for user needs to be heard

Ensuring that your work is in collaboration with ongoing activities within EMBL-EBI data service teams and central global engagement activities.

Developing a framework for distributed user research (some user research will happen within teams responsible for delivering specific resources), expertise and insight sharing with Global Engagement programme

Proposing, through user research, recommendations for the development of data resources and/or new engagement channels or events

You have
Familiarity with biodata services and the communities who use them

Ability to gather data resource requirements from audiences in the Global Engagement programme and communicate these to resource delivery teams

Experience interfacing with biodata scientific communities in Africa, Latin America, and/or South East Asia

Ability to combine experiences and intuition across multiple fields to build insights and perspectives adaptable to resource-limited settings.

Strong communication skills with an appetite for building new relationships, and keeping existing relationships and communities engaged

You may also have
Technical understanding of bioinformatics processes or operations evident through software engineering / web development projects, research/data service experiences, publications and/or Git Hub repositories

Demonstrated ability or experience to deconstruct complex low resource problems into basic units and map these to requirements

Experience with internal and external communication strategies such as communication campaigns, social media engagements

Experience building strategic partnerships, or communities, evident through  establishing/managing  scientific networks and communities

Contract length:
Project based contract for 3 years
Salary:
Grade 5 or 6 monthly salary from £3,452.05 or £3,861.91 after tax plus generous benefits and financial allowances based on personal circumstances. Excluding personal pension and insurance contributions.

*** We will review applications on a rolling basis and in the event that we identify a suitable candidate sooner, we reserve the right to close the vacancy earlier that the published closing date **
* Why join us

Do something meaningful
At  EMBL-EBI  you can apply your talent and passion to accelerate science and tackle some of humankind's greatest challenges. EMBL-EBI, part of the…