Warehouse Manager

Our client, based near Saffron Walden, is looking for a proactive Warehouse & Distribution Manager to help drive efficiency and excellence across their warehouse operations.
Working Monday - Friday (9.00am - 5.00pm), this is a hands-on management role overseeing all warehouse and distribution activities in a busy, small-business, environment. You will lead a small team of picker/packers, ensuring smooth, accurate, and efficient order fulfilment. Key priorities include maintaining stock control, improving systems, upholding safety standards, and fostering a motivated, high-performing team culture.
Responsibilities will include:
 
* Daily Operations:
Oversee all warehouse activities — goods-in, storage, picking, packing, and dispatch — ensuring accuracy and on-time delivery.
 
* Team Leadership:
Manage, train, and motivate a small team of warehouse operatives. Set clear performance standards and lead by example.
 
* Inventory Control:
Maintain accurate stock records, manage replenishment, and ensure effective use of barcoding and inventory systems.
 
* Process Improvement:
Streamline warehouse workflows to boost efficiency, reduce errors, and minimise costs.
 
* Health, Safety & Fire Compliance:
Ensure full compliance with H&S and fire safety regulations. Act as the Warehouse Fire Marshal, conducting regular fire drills, equipment checks, and maintaining evacuation procedures.
 
* Logistics & Distribution:
Coordinate outgoing shipments, liaise with couriers, and ensure cost-effective, timely delivery to customers.
 
* Training & Development:
Implement structured onboarding and skills training to build capability and consistency across the team.
 
* Customer Service & Quality:
Monitor and reduce customer complaints through root-cause analysis and continuous improvement.
 
* Reporting:
Provide clear, actionable updates on stock, order flow, and operational performance to senior management.
 
* Equipment Management:
Oversee forklift operations, ensuring safe use and proper maintenance of all warehouse equipment.
Skills & Experience
 
* Minimum 5 years’ experience in warehouse or distribution management.
 
* Proven success leading small teams in a fast-moving environment.
 
* Strong working knowledge of barcoding, stock control, and warehouse management systems, Working with ERP and/or WMS
 
* Hands-on leadership style with excellent communication and organisational skills.
 
* Forklift licence preferred (or willingness to obtain).
 
* Fire Marshal or Fire Warden training (or willingness to train).
 
* Sound understanding of health, safety, and fire regulations.
 
* Practical problem-solver with a focus on efficiency, accuracy, and continuous improvement.
 
* Leading cycle counts and/or stock accuracy programs.
 
* Running stock reports