Customer Service Vending Solutions

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AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.

We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.

We are A Company Culture Devoted to Innovation & Improvement

AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.

Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.

Customer Service Vending Solutions

Primary Responsibilities:

• Receive all tooling into P21 for location. (Purchase orders, RMA's etc.).
• Put away all tooling received into P21 in location. (PO Receiving Report).
• Responsible for the whereabouts of all in stock tooling  inventory should be assigned to a bin/location.
• Set up and delete bin locations for all in stock tooling in location.
• Perform all shipping functions. (Maintaining the quality and 100% accuracy of all outgoing shipments.)
• Greet customers and ensure a great customer experience.
• Maintain the Issues shelf daily and follow up weekly with outstanding issues that need resolution. (Nothing comes in w/out paperwork).
• Assist in the speedy resolution of all shipping & receiving inquiries.
• Crosstrain with the warehouse manager to ensure warehouse standards and workflow.
• Collect / maintain inventory for regrind purposes as well as sending out any items that need to be ground.
• Print incoming transfers for backorder items daily.
• Perform weekly cycle counts on back up inventory.
• Load vending machines as needed.

Qualifications and Requirements:

Preferred Skills:

• Microsoft Office:
  Outlook, Excel, Word
• Basic computer skills
• Organizational skills
• Team Player
• Exceptional written and verbal communication skills

Job Type:Full-time

Schedule:

• 8-hour shift
• Day shift
• Monday to Friday, 7:30-4:30PM

Work Location:In-person, Saginaw, MI

Hourly Pay: $

• 401(k)
• 401(k) matching
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

We are an AA/EEO/Veterans/Disabled employer.

• Seniority level
  
  Entry level

• Employment type
  
  Full-time

• Job function Other
• Industries Transportation, Logistics, Supply Chain and Storage

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