Part-Time Sales Teammate

Overview

Part-Time Sales Teammate at The Buckle, Inc.

The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).

This description describes the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sales Generation and Guest Service
  • Greet Guests with a friendly, engaging attitude and provide legendary service.
  • Answer questions regarding the store and its merchandise.
  • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
  • Anticipate and fulfill Guests’ needs by suggesting additional items and creating a wardrobing experience.
  • Demonstrate product knowledge and sales education, sharing that knowledge with the Team.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
  • Provide legendary service throughout the store in key areas:
    Front 5, sales floor, fitting rooms, and the register area.
  • Help Guests try on or fit merchandise and check out and bag purchases.
  • Prepare merchandise for alterations and be knowledgeable of all exchange and return procedures.
  • Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
  • Meet or exceed performance standards in Buckle business builders and guest loyalty initiatives, including fit appointments and Buckle credit card/guest connect.
  • Place special orders or call other stores to locate desired merchandise.
  • Maintain and build good Guest relationships to develop a client-based business.
  • Develop and maintain knowledge of Buckle’s customer service expectations to meet Guest needs.
  • Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.
• Teammate Recruiting, Training and Development
  • Recognize recruiting opportunities using Jobs & Careers resources, referrals, and teammate recommendations.
  • Create relationships through Guest Loyalty and Guest Preferred programs.
  • Maintain a professional and respectful attitude, fostering a positive floor culture.
• Visual Merchandise Management
  • Present merchandise to maximize sales and optimize turnover.
  • Stay current on product range and communicate product feedback and ideas.
  • Ensure the sales floor is sized appropriately and new freight is displayed.
• Operations
  • Ability to work a flexible schedule, including mornings, evenings, weekends, and holiday periods based on store needs.
  • Open and close cash registers, balance cash drawers, and handle transactions and deposits.
  • Monitor for security risks and follow Loss Prevention guidelines.
  • Understand and execute POS procedures and policies regarding payments, exchanges and Loss Prevention.
  • Perform merchandising tasks, including handling freight, re-merchandising, displays, price markdowns, and transfers.
  • Maintain a clean, organized, and shoppable store; provide feedback to management on merchandise handling concerns.
  • Communicate policy violations and concerns to management in a timely, confidential manner.
  • Understand and apply Buckle’s Code of Ethics and all policies, procedures, and handbooks.
  • Fulfill the mission statement by delivering high-level customer service and contributing to a positive team environment.
  • Special projects and other duties as assigned.

This job has no supervisory responsibilities.

Benefits Available (after applicable waiting period):

• Teammate Discount
• Performance Bonuses
• Employee Assistance Program
• 401(k) (subject to additional requirements)
• Paid Sick Time (where required by state)

No prior experience…