Sales level One

Base pay range

$19.00/hr - $20.00/hr

For the past 80 years, M&D has led the aftermarket in remanufacturing innovation to address technological advancements and changing customer needs. In the past few decades, we have expanded beyond our remanufacturing roots to develop close (and sometimes exclusive) partnerships with the world’s leading OEMs and manufacturers.

Those partnerships with key suppliers like Bosch, Garrett, Federal Mogul, Cummins, Stanadyne, Holset, Borg Warner, Delphi, Yanmar, Mitsubishi, Denso and others have been critical in honing our remanufacturing capabilities and expanding our parts offering to include new, no core options in fuel injectors and fuel pumps, diesel engine cylinder heads, blocks, crankshafts and connecting rods. M&D also stocks a complete assortment of turbos (new and remanufactured), inframe overhaul kits, filtration and aftertreatment parts including DPFs, DOCs, EGRs, sensors and other engine parts.

Our strong remanufacturing roots combined with our 41 branch locations, a nationwide outside sales team of 25 and our close OEM & Manufacturer partnerships make us unique in the industry – no one understands diesel engine failure analysis and parts better than M&D. WE FUEL UPTIME.

Sales Level 1 supports the company’s goals by learning, following, and improving processes. You'll master sales skills with our training to keep customers happy and build lasting relationships.

• Respond to website email inquiries
• Answer or direct requests from website chat system
• Answer phone calls and process orders
• Conduct outbound calls to prospective leads and existing Key Account customers
• Qualify customers and sales leads for parts technical staff
• Follow up on sales activity
• Assist with maintenance of the HHP customer and parts databases
• Assist with product development
• Ensure customer service satisfaction and excellent client relationships
• Meet or exceed Key Performance Indicators
• Utilize our databases proficiently to look up parts, including rebuild kits
• Continue training on engine technology
• Attend Sales Skills Training
• Work Saturday shifts in rotation with other upper-level sales staff
• Follow the HHP system and report any problems to management immediately

• Highest attention to detail and willingness to provide support at all levels to get the job done
• Basic computer skills
• Excellent communication skills, both verbal and written
• Proven ability to achieve sales targets
• 1-3 years of customer service experience
• Basic understanding of business principles
• Experience in inputting data into computer applications