District Manager, Management

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people‑first approach.

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.

Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York.

If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.

Salary Range: $90,000-$115,000 per year - Based on experience.

This role is eligible for additional compensation and incentives.

About the Role:

Reporting to the Regional Vice President, the District Manager is responsible for multiple locations. The primary expectation of the District Manager is to ensure the safety of our teammates and guests while achieving sales and profit budgets for each location they supervise. Other responsibilities include SOX Compliance, labor management, hiring, training, counseling, developing store managers, and retention.

Responsibilities:

• Lead assigned area in overall operations to drive sales and maximize profit via the store managers and teammates.
• Support company initiatives to achieve vision, mission, and values to be America’s leading automotive tire-service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires.
• Assess skills of store managers, monitor performance, and set performance goals to deliver on company initiatives.
• Manage budget and capital expenses to maximize profit potential and drive P&L health within assigned area.
• Ensure assigned locations are appropriately staffed with the necessary skills in accordance with company labor management standards and demand to drive sales and profitability.
• Engage, train, develop and lead Store Managers through coaching on store operations, phone call execution, sales, product knowledge, and service processes during regular touchpoints with stores.
• Conduct and document regularly scheduled store visits which includes tracking action items, maintenance of equipment, appearance standards, labor management and communicating follow-up expectations to the Store Manager and plans for improvement.
• Conduct quarterly cycle counts in stores in addition to annual inventories of stores in assigned area.
• Ensure all locations are adhering to company policies, including safety, security, and compliance standards throughout assigned area to provide a safe working environment.
• Communicate effectively and professionally with Store Support Center teammates, business partners and attend regional and company led meetings as required.
• Closely monitor customer satisfaction and resolve customer service concerns as they arise.
• Drive strategic partnerships with third parties within the assigned area and train Store Managers on strategic partnership related duties.
• Develop others including yourself and improve teammate retention.
• Conduct regularly…