Member Experience Advisor at Desjardins

Transform member experiences as a full-time advisor with Desjardins, located in the beautiful Saguenay-Lac-Saint-Jean region. This position focuses on guiding clients through their banking journeys and endorsing Desjardins’ products.

In your role as an advisory agent, you'll be pivotal in assisting members with their banking transactions, ensuring their needs are met with care. By fostering business connections, you will help advance Desjardins’ community presence. Furthermore, you’ll address issues of fraud or discrepancies and ensure effective support through proper referral channels.

Key Responsibilities:

• Guide members on their banking needs and transactions

• Promote Desjardins products to enhance member engagement

• Develop business relationships through exceptional service

• Assist clients affected by fraud or irregularities

• Serve as a digital solutions ambassador for safety

Requirements:

• Strong advisory and customer service skills

• Background in banking, finance, or related fields

• Dedication to member confidentiality and support

• Flexibility to adapt in a full-time role

• Passion for promoting technological banking advancements

Use your expertise to enrich member experiences and make a difference at Desjardins.