Process Officer BPM

Position: Process Officer at Infosys BPM
Location: Saint-Nazaire

Maximize your impact as a Process Officer with Infosys BPM in Saint Nazaire, focusing on supply chain solutions and stakeholder engagement. Elevate your career while working on international projects.

As a Process Officer, your responsibilities will include ensuring daily client presence, fostering relationships with stakeholders, and facilitating effective communication in operations. You will expedite business requests, manage suppliers at second level escalations, and contribute to continuous improvements in processes through analytical insights.

Key Responsibilities:

• Ensure regular onsite presence at client locations

• Foster relationships between clients and outsourced teams

• Expedite and resolve critical business requests

• Support supply officers with daily log management

• Monitor process controls and quality assurance plans

Requirements:

• Strong French (C1) and English (B2) language skills

• 2-3 years' experience in supply chain or customer service

• Bachelor’s Degree as minimum requirement

• Excellent organizational and communication skills

• Proficient with SAP for supply chain

Utilize your expertise in supply chain communication and process optimization at Infosys BPM in Saint Nazaire.
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