Slot Director

Under direct supervision of the General Manager, the Slot Director is responsible for the strategic planning and leadership of all aspects of Slot and Bingo operations with a primary focus on maximizing slot machines revenue and increasing guest satisfaction.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all inclusive.

• Ensures compliance with all State and Tohono O’odham Gaming Enterprise (TOGE) policies and procedures, including Internal Controls (ICs) and Tohono O’odham Gaming Office (TOGO) Tribal Regulations
• Responsible for creating budgets, revenue forecasting and meeting revenue expectations
• Ensures budgets are complete, accurate and in line with Enterprise goals
• Ensures Slot and Bingo departments are in compliance with Title 31, anti-money laundering, SAR reporting and all other FinCEN requirements
• Ensures all required monthly reports, notices, and submissions required by TOGO and management are delivered upon due dates and are accurate
• Oversees the supervision of personnel, which includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates team members to achieve peak productivity and performance
• Oversees the maximization of slot floor optimization by reviewing in‑depth analysis and identifying revenue opportunities with slot product mix and pricing, establishing slot machine replacement cycles, slot machine hold percentages, slot machine quantities and additional revenue sources
• Determines types, location, denomination mix and numbers of slot machines on the casino floor
• Negotiates and purchases slot machines, all parts of slot machines and related equipment for the slot operations
• Develops an evaluation program to gauge the performance of team members
• Provides strategic insight, direction, and oversight to Slot Operations to ensure a successful and continuous operation
• Provides constructive feedback to the General Manager on necessary changes and improvements; implements and monitors approved changes
• Develops strategic business plans as well as annual operating and capital budgets
• Develops, implements and communicates long‑term direction and goals to the Slot and Bingo departments to include technical abilities as well as leadership and interpersonal skills
• Stays abreast of industry and competitor slot product & service offerings, new technologies, and cutting‑edge trends significant to slot and gaming operations
• Oversees preparation, planning and forecasting of capital investments, direct expenses and gaming revenues
• Oversees vendor relationships and all contract negotiations to ensure the best pricing, highest discounts, most favorable terms, added incentives, exclusive deals, leveraging Desert Diamond multiple property buying power, etc.
• Oversees regulatory compliance, product acquisition, placement, productivity and maintenance
• Directs the budget management for the department
• Understands that Slot Operations is a 24‑hour revenue and service department, monitoring slot machines guest activities during peak and off‑peak periods
• Reviews the policies and procedures of the Slot and Bingo departments to monitor internal controls and ensure protection of the gaming assets, updating such as needed to align with best practices, maintaining high level of regulatory compliance
• Regularly reviews and recommends changes/revisions, where necessary, to internal controls that relate to the Slot Department operations. Works with other affected department to implement needed changes
• Regularly evaluates all Slot Department policies and procedures for effectiveness and possible areas of improvement or efficiencies
• Exhibits ability to communicate in a clear, friendly and positive manner with internal and external guests
• Maintains high morale through support, appreciation and development of Team Members
• Selects, trains, develops, organizes and motivates a highly qualified and effective team, capable of providing optimum staff support for TOGE
• Carries out supervisory responsibilities in accordance with TOGE policies
• Responsibilities include…