Code Compliance Officer

the code compliance officer administers and enforces town codes and ordinances affecting residential and non-residential properties. The position performs the full range of investigative, technical, administrative, and field work for enforcement of zoning, building, and related codes, and administers the town’s code compliance program.

the officer investigates complaints, conducts inspections, issues notices of civil enforcement documents, and manages cases from intake through resolution, including coordination with the department of law as needed. The position works closely with internal departments to ensure consistent interpretation and enforcement of town codes and ordinances.

the code compliance officer may be designated by the town to enforce ordinances classified as civil offenses, including issuing uniform civil code complaints and related notices and orders, consistent with town procedures and applicable law. This position is not a peace officer role and does not include authority to issue criminal citations or exercise arrest powers.

essential functions are not intended to be an exhaustive list of all responsibilities, duties, and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Employees are responsible for all other duties as assigned. The duties and responsibilities are subject to change as the needs of the town and requirements of the position change.

• assists in the development and implementation of policies, procedures, and strategies to improve the effectiveness of the town’s code compliance program.
• administers the code compliance program, including complaint intake/triage, case tracking, enforcement actions, reporting, and coordination with internal departments and external agencies.
• enforces town codes and ordinances through education, voluntary compliance, civil enforcement/citations, and legal remedies as necessary.
• conducts field inspections; documents conditions through photographs, notes, and other evidence; prepares and issues notices of violation and compliance orders; and maintains complete case files through resolution; and provides testimony in hearings and/or court proceedings.
• researches property records, ownership, permits, and land use history using databases, mapping, and other records.
• performs field checks to determine conformance with rezoning conditions, development plans, subdivision plats, and permits.
• responds to public inquiries and provides information on applicable town codes and compliance processes.
• coordinates with building safety and other authorized officials regarding stop-work/stop-use actions when applicable under adopted codes and town procedures.
• coordinates with the department of law and other agencies on case preparation and provides testimony in hearings/court proceedings as needed.
• maintains cooperative relations with hoas and community stakeholders regarding education, referrals, and coordination within the town's enforcement authority.
• may provide training or technical guidance to other staff involved in code compliance activities.
• performs related duties as assigned.

• knowledge of due process, service methods, and documentation standards used in town civil enforcement processes.
• knowledge of code enforcement program administration and regulatory compliance practices
• knowledge of investigative principles, code enforcement procedures, and rules of evidence
• knowledge of municipal government operations and land use regulation
• knowledge of customer service principles
• knowledge of applicable laws, codes, ordinances, rules, and regulations including but not limited to building safety, zoning, and land use.
• knowledge…