Patient Access Representative - Float Registration, Regular Part-Time, Shifts
Listed on 2026-01-01
-
Healthcare
Healthcare Administration, Medical Receptionist
Location: St. Albans
Patient Access Representative - Float Registration, Regular Part-Time, Variable Shifts
Job Category: Administrative Support
Requisition Number: PATIE
001283
- Posted :
December 9, 2025 - Part-Time
- On-site
Showing 1 location
Northwestern Medical Ctr
133 Fairfield Street
St. Albans, VT 05478, USA
- Pay or shift range: $17.50 USD to $24.88 USD
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job‑related reasons.
NMC is currently recruiting a Patient Access Representative. The position is Regular Part-time (64 hours bi-weekly), varied shifts (7 am - 3 pm, 3 pm - 11 pm and 11 pm - 7 am). Northwestern Medical Center’s mission is to provide exceptional health care to our community. Join our high reliability team! With “people” as one of our core values, valuing our employees is a top priority for Northwestern.
We care about our employees, their families, and their overall health & well-being. We are proud to offer a generous benefits package, with recognized national carriers, designed to help our people stay healthy, balance work & life responsibilities, protect your assets & plan for a secure financial future.
Hiring Range
$17.50 to $24.88 USD
Patient Access Representative - Registration
JOB SUMMARY:
Facilitates the flow of patients and patient information by providing clerical support and data retrieval and dissemination to patients, providers and other health care professionals within the continuum of care. This is achieved through effective oral and written communication, precise data entry, and critical thinking to support stakeholders throughout the process.
PRE-REQUISITES:
Education: High school diploma or equivalent required. Associates degree preferred.
Experience: Three years experience in a medical office preferred. Knowledge of medical terminology, typing skills required. Must be detail oriented and able to handle multiple tasks.
Other
Skills:
Must be able to understand written and oral instructions pertaining to scheduling and physician requests and demonstrate critical decision making to manage these requests. Ability to deal with people at all times in a pleasant and tactful manner. Must have excellent computer skills.
RELATIONSHIPS:
Reports To: Patient Access Manager
Other Contacts: Patients, families, visitors, providers and their staff, business partners and hospital employees
SCOPE:
Machinery or Equipment Used: Basic office equipment and switchboard
Physical Demands: Manual dexterity and mobility including lifting, standing or sitting for long periods of time and occasional transport of patient in wheelchair
Working Conditions: Fast paced with multiple phone lines, subject to interruptions. Stressful situations due to phone calls, inquiries and patient payment requests
Required Protective Equipment: PPE as situation warrants
ESSENTIAL FUNCTIONS:- Acquires any patient specific paperwork and/or test results, including the written order prior to patients appointment or bed assignment.
- Captures required necessary patient information and signatures from parent/guardian for minor patients.
- Correctly obtains insurance information, completes Medicare questionnaire if applicable.
- Identifies which patients owe a co-pay or balance, requests and collects the co-pay/balance in a polite and private manner.
- Coordinates issues/problems effectively with physician’s office, physician or other hospital department management as needed for problem resolution.
- Utilizes department specific knowledge to ask appropriate follow up questions when information is unclear or vague.
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