Home Improvement Intake Specialist; Community Development Specialist

Overview

This position is part of the Office of Community Development-Home Improvement Program within the Department of Human Services.

The starting salary range will be between $44,699.20 - $56,222.40 annually depending on the candidate's qualifications as well as budgetary considerations. Additionally, we offer a comprehensive benefits package and a generous Paid Time Off (PTO) policy. To learn more about these and other County benefits, please visit (Use the "Apply for this Job" box below). St. Louis County Government is a qualified agency for the Public Service Loan Forgiveness program managed by the Federal Government.

For more information regarding this program, please visit .

• Serve as the primary point of contact for program applicants, providing information, answering questions, and guiding them through the application process.
• Collect, review, and verify applicant documentation to determine eligibility for grant programs in accordance with HUD guidelines.
• Conduct detailed income verification for entire households, ensuring compliance with mandated requirements.
• Perform investigative tasks such as household composition verification, deed and title searches, and other documentation checks.
• Communicate effectively and patiently with applicants, including elderly or disabled individuals, offering support and assistance throughout the process.
• Maintain accurate records and ensure all documentation is complete and compliant with program standards.
• Collaborate with internal teams to resolve discrepancies and finalize applicant eligibility.
• Utilize basic accounting skills and familiarity with income verification to support accurate determinations.

• Bachelor’s degree in Accounting, Business Administration, or a related field required. Candidates with a combination of education and experience will also be considered. Basic accounting and financial knowledge is essential. Experience in customer service—particularly working with older adults or individuals with disabilities—is preferred.

A selection committee will evaluate the qualifications of each applicant, considering the recency and relevance of education and experience, answers to supplemental questions, results of employment references, and other appropriate information. The committee will admit to the interview only those who possess the most job-related qualifications and may establish additional criteria beyond the minimum qualifications. The interview will comprise 100% of the applicant's earned grade;

a qualifying grade of 70 or more is required to be eligible for appointment. After initial interviews, an email will be sent with instructions on completing and submitting a Conviction Questionnaire, which must be completed within 3 days.

The five top-ranking candidates, based on final grade, will be certified to the Department Director/Appointing Authority who will make the final decision. All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment. The cost of screening will be covered by the County.

Applicants interested in applying for this position should visit our website at  We only accept online applications.

The policy of the Civil Service Commission of St. Louis County is to support fair and equitable employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veterans' status or political affiliation. Call the Division of Personnel at  for more information on this policy.

St. Louis County
Division of Personnel, 7th Floor
Clayton, MO 63105

Relay MO 711 or
An Equal Opportunity Employer
Fax:
www.stlouiscountymo.gov