Chief Operating Officer; COO

The Hydromat Chief Operating Officer Position is intended to support day-to-day operations management and continual improvement, ensuring that our business is well-coordinated and productive. The areas of responsibility for this role are very broad and will require thorough knowledge of Hydromat processes, procedures, as well as industry-specific standards and requirements

Approaches others in a tactful manner;
Reacts well under pressure;
Treats others with respect and consideration regardless of their status or position;
Accepts responsibility for own actions;
Follows through on commitments.

Strive to continuously build knowledge and skills and share expertise with others.

Manage difficult or emotional customer situations;
Respond promptly to customer's needs;
Solicits customer feedback to improve service;
Respond to requests for service and assistance;
Meet commitments.

Focuses on solving conflict, not blaming;
Listen to others without interrupting;
Keeps emotions under control;
Remains open to others' ideas and tries new things.

Follows instructions, responds to management direction;
Takes responsibility for own actions;
Keeps commitments;
Commits to long hours of work when necessary to reach goals.;
Completes tasks on time or notifies appropriate person with an alternate plan.

Balances team and individual responsibility;
Exhibits objectivity and openness to others' views, Gives and welcomes teamwork;
Continues to build a positive team spirit;
Puts success of team above own interests;
Able to build morale and group communications to goals and objectives;
Supports everyone's efforts to succeed;
Builds and mentors a high-performing operations team, fostering a culture of accountability, collaboration, and growth.

This position oversees the manufacturing, production, and personnel matters of the Organization. The COO acts as a liaison between department-level managers and the top executive. Will report to CEO.