Front Desk Advocate-St Augustine

Overview

Empire Management Group is a fast‑growing, full‑service community association management firm providing complete support to Florida Homeowners and Condominium Associations with a focus on developers. Empire has been serving Florida for over 25 years. We are an exciting, vibrant team. Empire has a great reputation within the industry and its clients.

• Greet and welcome visitors in a friendly and professional manner
• Answer and direct phone calls and emails to the appropriate departments
• Provide administrative support such as filing, faxing, and scanning documents
• Manage and maintain office supplies inventory
• Schedule appointments and maintain calendars
• Assist with order entry and data entry tasks
• Handle customer inquiries and provide excellent customer support

• Proven experience as a receptionist or in a similar administrative role
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent organizational skills with the ability to multitask and prioritize tasks effectively
• Strong attention to detail and accuracy in data entry and document management
• Outstanding communication skills, both verbal and written
• Ability to handle confidential information with discretion and professionalism
• Customer service‑oriented mindset with a friendly and approachable demeanor

Note:

This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.