Self Parking Lot Auditor - St. Augustine, FL

Self Parking Lot Auditor - St. Augustine, FL

Job Title: Hotel Self-Parking Lot Auditor

Department: Hotel Self-Parking Operations

Directly reports to: HSP Parking Manager
Schedule: Part-Time

Status: Non-Exempt

Compensation: $17.50 per hour (Rates can vary by market)

The Lot Auditor helps ensure a smooth, safe, and organized parking experience for guests. This role includes directing traffic, assisting customers, monitoring the lot, and keeping the area clean and secure. The ideal candidate is friendly, detail-oriented, and comfortable working outdoors in all weather conditions.

To deliver great customer service while maintaining a safe, clean, and efficient parking environment. This includes helping guests, enforcing parking policies, and supporting overall lot operations.

• Ticketing & Payments:
  Issue tickets, handle payments accurately, and track money and paperwork responsibly.
• Reporting & Documentation:
  Complete shift logs, track tickets and revenue, and document parking activity.
• Administrative Support:
  Label keys, record vehicle details, and maintain organized records of parked cars.
• Security & Compliance:
  Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
• Lot Maintenance:
  Keep the parking area and booth clean and presentable; assist with light cleaning or janitorial tasks as needed.
• Customer Service:
  Help guests with payments and parking questions while maintaining a friendly, helpful attitude.
• Teamwork & Communication:
  Use radios appropriately, stay in contact with the team, and support a positive work environment.
• Professionalism & Attendance:
  Arrive on time, follow company policies, and consistently maintain a professional appearance and attitude.
• Additional Duties:
  Take on other tasks as needed to support operations, including attending training sessions and adapting to scheduling needs.

Knowledge, Skills, and Abilities: To succeed in this role, team members must be able to perform each essential duty effectively. Reasonable accommodations may be made for individuals with disabilities.

• Education:
  
  High school diploma or GED required.
• Experience:
  
  Customer service experience is preferred. A positive, helpful attitude is a must.

• A valid driver’s license and reliable transportation are required.
• Must maintain a clean motor vehicle record (no more than three moving violations in the past three years).
• Must pass and maintain a clean background check.
• No special certifications required.

• Ability to stand, walk, and lift up to 50 lbs. for long periods.
• Comfortable working in both indoor and outdoor environments, in all types of weather.
• Must maintain a clean, professional appearance and follow uniform and grooming standards.
• Schedule flexibility is important—nights, weekends, and holidays may be required.

• Strong communication skills, including active listening and a polite, professional tone.
• Ability to handle guest interactions with care, patience, and attention to detail.
• Team-oriented and able to collaborate with coworkers, supervisors, and clients.

• Team members may need to use a personal cell phone for work-related communications or to access mobile apps.
• Reimbursement will follow company policy when applicable.

PMC is a national leader in hospitality-based parking services, headquartered in Nashville, Tennessee. Our services include valet and self-parking management, shuttle transportation, event parking, and bell/porter services. We proudly serve hotels, resorts, residential communities, healthcare facilities, and event venues across the country. Known for our guest-first approach, we work as an extension of the hospitality experience—creating smooth, welcoming service at every touchpoint.

If this role sounds like a good fit for you, we’d love to hear from you! Apply today using our quick, mobile-friendly application.

PMC is committed to pay transparency and equity among all employees and provides…