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Customer Service Specialist | West Augustine Primary Care

Job in Saint Augustine, St. Johns County, Florida, 32095, USA
Listing for: UF Health
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Healthcare
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Specialist | West Augustine Primary Care | Full-Time | Days
Overview

Under the direction of the Supervisor, the Customer Service Representative is responsible for scheduling patient appointments and managing the clinical medical records system. The Customer Service Representative will serve as a liaison between patients and hospital staff.

Qualifications Required Education

High school diploma or GED required.

Preferred Education

Completion of a medical terminology course preferred.

Required Skills And Qualifications
  • Demonstrates effective verbal and written communication skills.
  • Ability to manage stressful situations professionally, calmly, and courteously.
  • Basic knowledge and understanding of medical terminology.
Required Experience

One to two years of customer service experience required.

Preferred Experience

Two years of customer service experience in a healthcare-related setting preferred.

Age of Patients Served

All age groups.

We are currently recruiting a Customer Service Specialist | West Augustine Primary Care | Full-Time | Days for our team in Saint Augustine, FL, United States.

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