Healthcare Customer Service Representative

[Patient Service / Remote] - Anywhere in U.S. / Up to $24.50-hr / Health-Dental-Vision-Life-Disability / HSA-FSA / Retirement Savings: 403(b) + 401(a) with match / PTO up to 32 days-yr Personal-Holidays-Sickness - As a Healthcare Customer Service Representative, you will:
Provide exceptional customer service to patients and their families by answering inquiries and resolving issues in a timely and professional manner;
Maintain accurate and detailed records of all interactions with patients and follow up on any unresolved concerns;
Collaborate with other departments to ensure seamless patient experiences and efficient service delivery;
Proactively identify areas for improvement and make suggestions to enhance the overall patient experience;
Attend trainings and stay up-to-date on all policies and procedures related to patient services;
Communicate effectively with healthcare providers and staff to ensure accurate and timely information is provided to patients. Hiring Immediately >>