Clinical Education Associate; Occupational Therapy Programs

Clinical Education Associate (Occupational Therapy Programs)

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The mission of the University of St. Augustine for Health Sciences is the development of professional health care practitioners through innovation, individualized, and quality classroom, clinical, and distance education.

The Clinical Education Associate performs a variety of administrative duties to support the academic program's goal of ensuring a successful clinical education experience through successful and timely selection and placement of student internships, leading to transition from classroom to commencement. This is a campus‑based position located on the St. Augustine campus in St. Augustine, FL. This position follows a weekly on‑campus work schedule requiring three (3) days on campus.

• Ensures all required student documentation is accurate and current, including health and admission requirements
• Works directly with central functions, faculty, and students to maintain accurate clinical site requirements
• Attends campus meetings to explain and distribute pertinent materials to students; informs students who their primary point of contact will be while enrolled, answers questions, and clarifies specific requirements for the clinical site and placement process
• Prepares letters, memos, and other forms of communication for internal and external constituencies
• Works closely with faculty and students to facilitate successful clinical experiences; identifies student issues and addresses them in a courteous, accurate, and timely manner
• Works directly with clinical education faculty to ensure successful student clinical experiences
• Maintains accurate student and site information in Exxat and Salesforce
• Develops and maintains effective working relationships with clinical site personnel to facilitate student placement; contacts sites to obtain information on internship opportunities
• Communicates, coordinates, and confirms with clinical sites via email and telephone to determine internship availability and placement for students in a timely and professional manner
• Maintains accurate and confidential student clinical education files in accordance with University, FERPA and HIPAA requirements
• Responds to site affiliate inquiries and questions; addresses concerns in a courteous, accurate, and timely manner
• Performs duties in support of University’s core values
• Maintains databases such as Exxat and Salesforce as needed for all program
• Creates and delivers reports as requested by department head to faculty for the purpose of student placement
• Proactively and strategically seeks placement offers from clinical partners
• Adheres to and upholds department process and policies regarding placement process
• Drives collaboration and One University model

May perform other duties and responsibilities that management may deem necessary from time to time.

Reports to:

Academic program leadership

Positions supervised:
This position has no direct reports but may manage student worker schedules and timesheets, if assigned.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• High school diploma; undergraduate degree in healthcare or business preferred
• 1‑2 years administrative/customer service experience required, preferably in post‑secondary education or healthcare
• Experience with database management
• Accurate data entry skills
• Strong interpersonal skills including effective verbal and written communication skills
• Ability to work accurately in a highly dynamic environment
• Ability to multitask and prioritize to complete tasks and projects with tight deadlines
• Exhibit patience and a positive attitude in establishing and…