Accounts Receivable Specialist

Responsible for maintaining and managing the daily accounts receivable function of the company function of the company. Primary duties include tracking and recording payments from customers, resolving discrepancies, ensuring the timely collection of outstanding invoices and maintaining accurate financial records. Collaborates closely with other departments, such as sales, finance and customer service, to streamline processes.

• Investigates issues related to non-payment of outstanding invoices and payment discrepancies and initiates the required action for resolution.
• Implement collection strategies to minimize outstanding balances.
• Support month-end and year-end close processes by reconciling AR accounts.
• Generate and distribute invoices accurately and on time, as well as reminder notices as necessary.
• Monitor accounts receivable aging and identify overdue accounts.
• Provides information as required for management reporting.
• Maintains positive working relationships with internal and external customers.
• Advises collectors and/or management of payment issues and recommends corrective action.
• Prioritizes and handles multiple tasks simultaneously.
• Periodically assists the Accounts Receivable team with collecting invoice payments.

* Other duties as required in support of the department and the company*

The responsibilities of this role do not include supervising other employees.

To succeed in this job, an individual must satisfactorily perform each essential job function. The requirements below represent the required knowledge, skill, and ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Hight School or equivalent required
• Associates degree preferred.
• Minimum three (3) years’ commercial collections experience on a business-to-business basis
• Hands on utilizing advanced ERP systems, SAP preferred.
• Basic knowledge of accounting principles and experience posting to general ledger.

• Excellent verbal and written communication skills in English.
• Conversation in any other language is a plus.

• Basic arithmetic: add, subtract, multiply, and divide whole numbers, fractions, decimals, and percentages.
• Statistics:
  Interpret and analyze numerical data using statistical methods.
• Basic algebra:
  The ability to manipulate symbols and equations to find unknown values, express relationships, and model situations.
• Basic Geometry:
  The ability to understand and work with shapes, angles, lines, and planes.

• Intermediate to Advanced Microsoft Excel skills required for VLOOKUPS along with various formulas, sorting, filtering, conditional formatting, and pivot tables.
• Experience in researching issues with customer accounts and ability to follow through to resolution.
• Ability to communicate effectively and professionally to all levels of management and to communicate with customers on sensitive issues in a professional customer service manner.
• Must be able to work as part of a team while working toward individual goals.
• Must be detail oriented and flexible.
• Ability to work in a self-motivated, independent environment with a good work ethic and dedication to quality with minimum supervision.
• Strong analytical, problem-solving, and process improvement skills
• Excellent communication and interpersonal skills for effective interaction with customers and internal stakeholders
• Ability to prioritize tasks, manage workload efficiently and meet deadlines in a fast-paced environment

As part of their job duties, the employee must sit for lengthy periods while operating a computer. They frequently use their hands to type, handle objects, and communicate verbally. Additionally, they may need to stand, walk, reach, and occasionally lift objects weighing up to twenty (20) pounds. This role requires lifting, carrying, pushing, pulling, reaching overhead, reaching at or below shoulder level, and keyboarding.

According to ADA regulations, reasonable accommodation will be provided to ensure that individuals with disabilities can perform the job's essential functions.

This is an air-conditioned work environment where employees have desks or cubicles and work in a fixed location. The physical environment is usually comfortable, well-lit, and equipped with the necessary facilities and hardware. The company culture is a culture of teamwork, communication, continuous…