Customer Service Representative - Part time Patient Registration

Patient Registration – Customer Service Representative

Location: Ascension St. Vincent's Health Center – St. Johns

Shift

Hours:

PRN – Part time, work as needed. Shifts range between 8–12 hours.

• Work on computers and answer phones to intake patient information in a busy environment.
• Collect, input, and verify patient and insurance details accurately and quickly across multiple programs.
• Provide compassionate customer service by listening, addressing concerns, and easing patient anxiety.
• Adapt to unexpected changes and fast‑paced clinical workflows, including interruptions for emergent care.
• Assist patients in completing registration while ensuring data accuracy and confidentiality.
• Contribute to team goals and support career development opportunities within R1 RCM.

• High School Diploma or GED.
• Excellent customer service experience.
• Comfortable with technology, fast typing speed, and phone communication.
• Ability to work independently and in a team; quick learner with no prior healthcare experience required.
• Current vaccination status, successful drug test, and background check clearance before hire.

Base pay range: $15.00 – $20.28 per hour, based on role, level, location, skills, and experience.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices – including recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination – shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.

The Company is also committed to a workplace free from harassment based on any of the protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312‑496‑7709 for assistance. California residents recognize additional privacy rights and consent provisions.