Surgical Team Care Coordinator - Lead Scribe

Job Overview

Join the #1 Orthopedic Team in Northeast Florida as a Surgical Team Care Coordinator (Lead Scribe) at Healthcare Outcomes Performance Co. (HOPCo). This full‑time role supports physicians and patients by ensuring seamless coordination of surgical and clinical care, while providing outstanding administrative and patient support.

• Document medical visits, including intake, history, physical exams, procedures, and treatment plans.
• Assist with in‑office procedures such as aspirations, injections, and suture removal.
• Manage physician and PA surgical and clinical schedules.
• Handle patient communication, phone triage, and scheduling.
• Collaborate with workers’ compensation adjusters, home health agencies, and nurse case managers.
• Accurately transcribe provider notes during patient encounters.
• Complete disability and FMLA paperwork.
• Call in prescriptions and refills as authorized by providers.
• Schedule appointments, procedures, and renew physical therapy orders.
• Ensure smooth coordination of patient care and provider schedules.

• High school diploma/GED required. Anatomy coursework, Certified Medical Assistant, or healthcare‑related degree preferred.
• Ability to type at least 40 WPM.
• Strong multitasking skills with the ability to perform under pressure.
• Excellent communication and problem‑solving skills.
• Independent, detail‑oriented, and organized with a positive attitude.
• Commitment to patient confidentiality and professionalism.

• Competitive health & welfare benefits + HSA.
• Monthly stipend for extra coverage.
• 401(k) with company match.
• 24/7 Employee Assistance Program.
• PTO, paid holidays, and appreciation events.

Jacksonville, FL (St. Augustine‑207 location) – Full‑time.