Front Office Manager -S

Join the Front Office Manager
-S role at Peachtree Group Hospitality Management
. The Front Desk Manager leads the front desk team, delivering memorable guest experiences and modeling the company’s values.

• Uphold and model the company’s values, fostering collaboration and intuitive service.
• Coach and develop a high‑performing team through mentoring, coaching, and training.
• Recruit, schedule, supervise, and motivate Guest Services associates.
• Lead daily line‑ups, weekly leadership meetings, and monthly departmental meetings.
• Deliver exceptional guest service, encouraging creative problem‑solving and personalization.
• Execute property events and activations for in‑house and future guests.
• Collaborate with Housekeeping and Engineering to maintain rooms and facilities.
• Monitor reservation channels and maintain accurate guest information.
• Maintain operational supply levels within budget guidelines.
• Ensure guest and associate safety, respond to emergencies, and keep training compliant.
• Act as a key partner to the General Manager, aligning on priorities and supporting a unified guest experience strategy.
• Champion hotel‑wide initiatives such as Lobby Ambassador and Manager on Duty programs.

• Proven experience in hotel front desk or guest services leadership.
• Strong interpersonal and communication skills.
• Ability to lead, inspire, and develop a high‑performing team.
• Proficiency in hotel management systems and reservation platforms.
• Flexible schedule, including weekends and holidays.
• Passion for hospitality and attention to detail.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. A generous 401(k) retirement match, paid holidays, paid time off, Employee Assistance Program, and additional perks support work‑life balance.