Host, Hospitality ​/ Hotel ​/ Catering, Guest Services

Benefits:

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Wellness resources

Position Overview:

We are seeking a professional and welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.

Key Responsibilities:

Guest Reception:
Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.

Guest Service:
Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.

Communication:
Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.

Operational Efficiency:
Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.

Safety Compliance:
Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.

Qualifications:

Customer Service

Experience:

Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.

Communication

Skills:

Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.

Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.

Adaptability:
Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.

Team

Collaboration:

Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.