Host, Hospitality ​/ Hotel ​/ Catering, Guest Services

Overview

Join to apply for the Host role at Legacy Restaurant Group - Jacksonville

2 days ago Be among the first 25 applicants

• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• Wellness resources

We are seeking a professional and welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.

• Guest Reception:
  Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
• Guest Service:
  Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
• Communication:
  Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
• Operational Efficiency:
  Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.
• Safety Compliance:
  Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.

• Customer Service
  
  Experience:
  
  Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
• Communication
  
  Skills:
  
  Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
• Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
• Adaptability:
  Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
• Team
  
  Collaboration:
  
  Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Design, Art/Creative, and Information Technology
• Industries:
  Restaurants