Financial Applications Analyst Hospital Billing

Overview

FTE: 1.0

Position Summary: The Financial Applications Analyst is a key member of the Information Services Department
, serving as a primary resource for all financial systems across the organization. This role is responsible for leading the design, build, testing, support, maintenance, and troubleshooting of assigned software applications and systems.

The Financial Applications Analyst acts as a liaison between customers, Information Services staff, the Business Office, and vendors to address and resolve software support issues. The individual works collaboratively with all levels of the organization on projects, committees, and teams to support the organization’s overall information technology needs.

This position requires the ability to manage assigned projects and responsibilities independently with minimal oversight
. The Financial Applications Analyst is accountable for the performance, functionality, and support of assigned financial applications
.

Key Responsibilities:

• Planning and Implementation: Plan and coordinate the design, build, installation, upgrades, updates, and end-user training of new and existing information systems to maintain appropriate levels of technology and functionality as determined by UF Health St. Johns.

• Problem Solving and Troubleshooting: Prioritize, investigate, and troubleshoot issues related to financial system applications, interfaces, and data processing. Solve problems directly or determine appropriate actions toward resolution, documenting issue status in a timely manner.

• Customer Support: Provide prompt, courteous, and professional support to customers. Evaluate issues efficiently, gather necessary information to resolve problems, monitor system performance, and communicate effectively with local and/or remote support staff to collaboratively develop solutions.

• Application Planning: Assist in planning for new applications and system enhancements.

• System Leadership: Provide leadership in system operations and resolve designated support calls.

• Compliance and Guidelines: Ensure all department and hospital guidelines are followed for system operations.

• Policy Development: Assist in the development of departmental policies and procedures.

• Additional Duties: Perform all other duties as assigned by management.

Education:

• Required: High School Diploma or equivalent

• Preferred: Bachelor’s degree in Computer Technology, Information Technology, or a related field

Experience:

• Minimum of 2 years of experience in Financial Healthcare Information Services

• Minimum of 1 year of experience in building or implementing EMR systems