Bojangles General Manager; Gerente General - St. Augustine, FL

Position: Bojangles General Manager (Gerente General) - St. Augustine, FL - 1292

Compensation $57,000.00 - $70,000.00/year

Job Description

Benefits of Being a General Manager at Bojangles:

• WEEKLY PAY and Monthly Bonus Program
• Free Unlimited Telemedicine and Virtual Mental Health Programs
• Low-Cost Health Insurance, Dental and Vision benefit plans – including Orthodontics (HSA & PPO plans available)
• Paid Vacation Time
• Free Meals
• Leadership and Career Development Opportunities

Job Summary

General Managers lead their teams in providing our guests with the most exceptional experience in Southern Hospitality. General Managers develop and lead a team that drives traffic, sales, and profitability in our restaurants, by maintaining a customer‑centric culture. They do this by ensuring an outstanding guest and employee experience.

Essential duties for a General Manager may include, but are not limited to the following:
People:

• Actively seek growth opportunities or assignments for development.
• Communicates effectively and timely with all guests (internal and external)
• Takes an active role with all new team members.
• Subject matter expert and adherence to all systems and processes
• Effectively demonstrates our Cultural Principles in every interaction.

Performance:

• Subject matter expert and adherence to all systems and processes to include BoFood and Bo Labor
• Upholds standards and takes corrective action when standards are not being met.
• Empowers team members to maintain WOW guest service with every interaction.
• Reduce R&M through proper manager walks, process execution, and timely escalation of opportunity were applicable.
• Engages and fosters external community relationships to include recruitment and sales growth, e.g., digital platforms and catering.

Profit:

• Ability to increase same store growth through sales and guest counts.
• Understands the Restaurants P&L results.
• Understands how quality, service, and cleanliness impact sales.
• Actively participates in inventory management.
• Demonstrates and upholds all safety and security standards.
• Engages in all LTO throughout LTO life cycle; including training and POP by deadlines.

Qualifications:

• A minimum of 3 years’ management experience;
• 18 years or older
• Able to read, write and speak English.
• Must possess a valid driver’s license, and access to reliable transportation.
• Available to work any shift, 7 days a week, with a required 50‑hour work week.
• Prior supervisory experience with a coaching mindset.
• Previous onboarding experience with Employees at all levels.
• Prior Microsoft Office Experience
• Prior cash handling and bank deposit Experience
• Ability to multi‑task and lead teams in a fast‑paced environment.
• Ability to bend, stand, kneel frequently lifting 25+lbs.

Benefits:

• 401(k) with matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Paid training
• Vision insurance

People with a criminal record are encouraged to apply. Bojangles Restaurants Inc. is a Fair Chance, Equal Employment Opportunity, Affiuative Action employer.

Beneficios de ser Gerente General en Bojangles:

• Ofrecemos horarios FLEXIBLES que se adaptan a su horario: mañana, tarde, fines de semana
• PAGO SEMANAL y Programa de Bonificación Mensual
• Programas gratuitos e ilimitados de telemedicina y salud mental virtual
• Seguro de salud de bajo costo, planes de beneficios dentales y de la vista, incluida la ortodoncia (planes HSA y PPO disponibles)
• Tiempo de vacaciones pagadas
• Comidas Gratis
• Oportunidades de Liderazgo y Desarrollo Profesional

Resumen del trabajo

Los gerentes generales lideran a sus equipos para brindar a nuestros huéspedes la experiencia más excepcional en la hospitalidad del sur. Los Gerentes Generales desarrollan y lideran un equipo que impulsa el tráfico, las ventas y la rentabilidad en nuestros restaurantes, manteniendo una cultura centrada en el cliente. Lo hacen garantizando una experiencia excepcional para los huéspedes y empleados.

Los deberes esenciales de un Gerente General pueden incluir, entre otros, los siguientes:
Gente:

• Buscar activamente oportunidades de crecimiento o tareas para el desarrollo.
• Se comunica de manera efectiva y oportuna con todos los huéspedes (internos y externos)
• Toma un papel activo con todos los nuevos miembros del equipo.
• Experto en la materia y adherencia a todos los…