Service Technician II - Crane

Service Technician II - Crane at Ring Power Cat

Overview

Maintains a minimum set of tools required for job performance. Works in a neat, orderly, and safe manner while caring for and maintaining company machines/equipment. Demonstrates utilization of dealer computer systems for work orders and other documentation. Repairs or replaces defective parts on machinery/equipment, disassembles components and properly cleans parts, inspects components to maximize reuse and control repair costs, tests, diagnoses and adjusts failures of equipment.

Creates repair estimates and submits information to substantiate quotes and estimates. Prepares all parts requisitions, time cards, or service reports with sufficient detail for service accounting needs. Works under the guidance of a qualified shop or field service technician in the disassembly, repair, re-assembly and test of components. Monitors job expenses versus repair estimates and communicates any cost overruns to the lead person.

Assumes the lead person position temporarily as necessary. Maintains personal company service literature and stays aware of technical changes in the industry. Performs other duties as assigned.

Essential Job Competencies

• Safety: fully supports, encourages and follows safe work behavior, with safety of paramount importance in the workplace.
• Job Specific Skills: demonstrates depth of knowledge and skill; applies job-specific knowledge to resolve challenges; follow LMS training requirements.
• Communication: active listening, clear and effective communication; keeps informed stakeholders; avoids surprises.
• Information Gathering: identifies information needed for analysis; documents sources and organizes information.
• Planning and Organizing: creates realistic schedules, evaluates progress, anticipates impacts/risks, seeks input and adjusts plans.
• Takes Initiative: resolves issues, makes timely decisions, collaborates when needed, facilitates change.
• Customer Oriented: focuses on satisfying customers; responsive and positive in interactions.
• Confidence and Drive: proactive, can-do attitude; drives tasks to completion.
• Self-Aware: understands personal strengths, weaknesses, goals and values.
• Personal Development: pursues ongoing learning and development opportunities.

Education and Experience

Formal

Education:

High School diploma or GED.

Experience:

3-4 years.

Required / Credentials

• Able to comprehend written material and communicate effectively with employees and customers.
• Must have completed standards outlined in the personnel achievement guideline or be deemed to meet them by the lead person based on division location.
• Must possess a valid Class E Driver’s License.

Not Required But Highly Desired Criteria

• High School education including a specialized technical course or equivalent years of experience as a Technician is preferred.

Updating of Knowledge

Job requirements change requiring re-training to stay current every 1-2 years.

Working Environment and Conditions

• Stress Load:
  Regular exposure to stresses (20-80% of the time).
• Work Schedule:
  
  Typically after regular business hours with occasional requirements to work days, holidays and weekends.

Organizational Impact and Autonomy

• Organizational Impact:
  Performance has significant immediate impact on expense, efficiencies or achievement of department and company objectives.
• Supervisory Responsibility:
  No subordinates; may work independently or as part of a team.

Physical Demands

NA Not Applicable; detailed table of physical demands is not included in the refined description.

RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Machinery Manufacturing

Referrals increase your chances of interviewing at Ring Power Cat by 2x

Apply BELOW