Field Service Technician

Are you a field technician who loves solving problems on-site and making a real difference directly at the customer's location? Are you comfortable with mechanics, electricity, and hydraulics, and ready to travel across the United States?

Shearex, a division of GRYB International, designs and manufactures shrink-wrap equipment for the wood and lumber industry. We are looking for a Field Service Technician to perform installation, preventive maintenance, troubleshooting, and repair of our equipment directly at customer sites across the United States.

• Install, commission, and calibrate equipment at customer sites
• Perform preventive maintenance and mechanical, electrical, and hydraulic troubleshooting
• Diagnose failures and carry out on-site repairs
• Train customer operators on safe equipment use
• Document service work (service reports, parts used, time)
• Collaborate with the technical team and customer service
• Travel across the United States as business needs require

Nationwide coverage — United States, primarily the South (Georgia, Florida, Mississippi) | Travel: 90% on the road

Required

Preferred

• Valid driver's license and valid passport (travel within the U.S.)
• Ability to work independently and troubleshoot on-site
• Basic knowledge of industrial mechanics, electricity, and hydraulics
• Ability to lift equipment and work in a plant/customer shop environment
• Functional English required
• Vocational/technical diploma in mechanics, electromechanics, electricity, or related field
• Experience in field service
• French an asset
• Experience with industrial or shrink-wrap/packaging equipment

Compensation Based on Experience

SALARY :
To be determinated

BENEFITS

• Group insurance: medical (Anthem — PPO and HDHP/HSA plans), dental & vision (Mutual of Omaha), short- and long-term disability, basic life & AD&D, voluntary benefits (accident, critical illness, hospital indemnity) — eligible the 1st of the month following 30 days of full-time employment
• 8 paid holidays after 30 days:
  New Year's Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Thanksgiving & day after, Christmas
• 401(k):
  Company matches $0.50 per $1.00 up to 4% of pay — eligible after 90 days of active employment

Full details are provided in the Shearex (GRYB USA) Benefits Summary, provided separately.

Shearex is part of GRYB International, one of the fastest-growing heavy equipment attachment groups in the world — 950+ employees, 8 manufacturing locations, products in 20+ countries. Joining Shearex means the backing of a growing North American manufacturing group (Bateman, Winkle, GRYB, Serco, e-Trak, RAD Technologies, Dalkotech).

At Shearex, we believe it's easier to teach product than to teach someone how to troubleshoot in the field. Bring your rigor and customer-first mindset — we'll equip you for everything else.