Receptionist, Administrative​/Clerical

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

We continually improve with the long‑term strategy and transformation plan known as Block Next, focused on innovation, client experience, and sustainable growth.

Helping others is what we do best here. As a seasonal Client Service Professional/Receptionist, you will inspire people to make confident decisions about their lives, careers, and finances, building client relationships that strengthen over time.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients as requested
• Ensure all client needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Perform other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

At H&R Block, we invest in total well‑being. Our benefit offerings include:

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You, to build healthy habits
• Neurodiversity and caregiver support for you and your family
• Discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility)
• Additional benefits and resources available for enrolled associates

We remain committed to a connected culture where trust, care, and collaboration guide us. You will be immersed in an environment recognized worldwide on Best Companies lists, surrounded by colleagues who support each other’s growth.

H&R Block is an equal opportunity employer fostering diversity in all its forms.

The pay range for this position is $11.00 – $27.00 per hour. Individual pay decisions will depend on experience, education, skill, performance, and geographic location.

St Charles, IL

Seniority level:
Not applicable.

Employment type:

Full‑time.
Job function:
Administrative.
Industry: Retail.

Sponsored Job #13450.