Customer Service Represantitive

Customer Service Representative

CoWorx Staffing Services is seeking a Customer Service Representative in the St. Charles, IL area.

Responsibilities:

• Process in-store customer drop-off and pickup transactions for garment orders while providing friendly and professional customer service.
• Operate the computerized point-of-sale (POS) system to enter orders, update customer information, and process payments accurately.
• Count incoming items and inspect garments to identify cleaning requirements, special handling instructions, and potential concerns.
• Attach tracking tags to incoming garments to ensure accurate identification and processing throughout the cleaning cycle.
• Assist with order assembly, bagging, and garment racking to support efficient order fulfillment and customer pickup.
• Answer customer questions, provide order updates, and assist with special requests in a professional and courteous manner.

Desired Background/

Skills:

• Ability to stand for the duration of scheduled shifts while performing assigned job duties.
• Ability to perform repetitive tasks, including tagging, sorting, inspecting, and hanging garments.
• Must be at least 18 years of age.
• Ability to communicate effectively in English.
• High school diploma or equivalent preferred.
• Reliable transportation required.
• Must be legally authorized to work in the United States.

Other Information:

• Approximately 20 to 25 hours per week during the initial training period.
• Full-time hours available upon successful completion of the training period.
• Weekday shifts scheduled between 7:00 a.m. and 6:00 p.m., based on business needs and scheduling requirements.
• Rotating Saturday shifts from 8:00 a.m. to 3:00 p.m. as assigned.
• Starting hourly pay rate of $19.00, with an increase to $20.00 per hour after approximately 30 to 60 days based on performance and training.

Don't miss out on this excellent opportunity to join a hardworking, supportive team- apply with us today to get started! CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability.