Care Technician-St Charles Care Center

Immediate Care Technician – St. Charles Immediate Care Center (Full Time Days)

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient‑first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you’ll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system.

Schedule:

Three 12‑hour shifts per week, 7:30 a.m. – 8:00 p.m., with alternate weekends and rotating holidays required.

• Assist with efficient patient flow by escorting patients to exam rooms, identifying them with two identifiers, and preparing them for examination.
• Obtain accurate vital signs.
• Document reason for visit and update health information such as allergies, smoking history, and pharmacy details.
• Immediately inform MD/APP of any significant changes in vital signs or acute symptoms.
• Prepare equipment and supplies needed for the visit.
• Clean and ready exam rooms for the next patient.
• Prioritize tasks to expedite visits and maintain patient flow.
• Assist with referrals, transfers, and discharge processes.
• Assist MD/APP with medical and surgical procedures following established protocols, including ECG, venipuncture, immunizations, specimen collection, CLIA‑waived testing, wound care, splinting, and other duties as directed.
• Provide high‑quality care by preparing and stocking all exam rooms, participating in environmental safety rounds, maintaining vaccine/medication inventory, ensuring medication cabinets are locked, monitoring equipment, ordering supplies, and managing disposal of expired items.
• Act as an integral part of the patient care team, interacting professionally and courteously with patients and other staff, offering assistance, attending staff meetings, and communicating effectively in person and over the phone.
• Perform delegated procedures common to the specialty area safely and efficiently.
• May perform other duties as assigned.

• High school diploma or GED equivalent.
• Written proof of meeting eligibility for one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA). Accepted documentation includes letters from the school or certifying body as applicable.
• Completion of one of the following certifications within the first six months of employment (up to two test attempts):
  • Certified Medical Assistant (CMA) – American Association of Medical Assistants.
  • Registered Medical Assistant (RMA) – American Medical Technologists.
  • National Certified Medical Assistant (NCMA) – National Center for Competency Testing.
  • Certified Clinical Medical Assistant (CCMA) – National Health career Association.
  • Nationally Registered Certified Medical Assistant (NRCMA) – National Association for Health Professionals.
  • Emergency Medical Technician – Paramedic or Basic, including Illinois EMT License.
• Basic Life Support certification (American Heart Association).
• Completion of pre‑employment competency exam.
• Strong computer skills.

• Experience with electronic medical record systems.
• College degree or strong interest in a health care field.
• One to two years of ambulatory care experience.

Northwestern Medicine is an equal opportunity employer, inclusive of disability, VETS, and all protected status categories. We conduct background checks on all new hires, evaluating results on a case‑by‑case basis in compliance with applicable laws.

Artificial Intelligence (AI) tools may be used in aspects of the candidate review process; however, all employment decisions are made by a person.

We offer a wide range of benefits, including tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits. Please visit our Benefits section to learn more.

Sign‑on Bonus Eligibility
:
Internal employees and rehires who left Northwestern Medicine within one year are not eligible for the sign‑on bonus. New graduate internal employees pursuing their first licensed clinical position may be eligible depending on the job family.