Medical Clinic Operations Manager; NP​/PA​/RN, Bilingual English and Spanish

Position: Medical Clinic Operations Manager (NP / PA / RN, Bilingual English and Spanish)
Location: St. Charles

Medical Clinic Operations Manager (NP / PA / RN, Bilingual English and Spanish)

Job Title
:
Medical Clinic Operations Manager (NP / PA / RN, Bilingual English and Spanish)

Organization
:
Tri City Health Partnership

Location
:
St. Charles, IL

Job Type
:
Full-Time, Exempt

A fantastic opportunity awaits you at Tri City Health Partnership (TCHP), the only completely free medical and dental clinic in Kane County, Illinois. This role supervises a small, mission-driven clinical support team and works closely with a large and dedicated volunteer provider base. Join us in creating a healthier community.

Tri City Health Partnership is a dedicated, nonprofit organization providing free, quality medical and dental care to uninsured residents in Central Kane County in an environment of mutual respect. We promote a healthy lifestyle through education and preventative care to foster the growth of the whole individual.

Ideal Candidate Profile

• Passion for patient care
• Strong leadership skills
• Exceptional communication skills (high level of proficiency in Spanish, both orally and in writing)
• Excellent organizational skills

In this position, you will play a pivotal role in making a positive impact on the lives of people we serve. You will be a key member of our leadership team, co‑leading the medical clinic with our Clinical Care Manager, reporting to the Executive Director, and partnering closely with the Medical Director.

This role is well‑suited for a clinician leader who enjoys wearing multiple hats, values mission‑driven work, and thrives in a collaborative, resource‑conscious nonprofit environment. The Medical Clinic Operations Manager will have meaningful autonomy, direct access to organizational leadership, and the opportunity to shape systems and programs that directly impact patient care.

Core Responsibilities

• With the Clinical Care Manager, build teamwork with Medical Director, Executive Director and Board of Directors to ensure efficient management of the clinic and clinic operations.
• Supervise all clinical and pharmacy logistics and administration operations.
• Lead and supervise the medical clinic front desk team, including preparing annual goals and reviews and salary recommendations.
• Ensure compliance with all federal, state, and local laws and regulations, including HIPAA, clinical, laboratory, and pharmacy compliance.
• Lead data collection efforts to ensure reliable and up-to-date statistics on clinic operations and outcomes.
• Lead the medical clinic volunteer recruitment, engagement, and staffing efforts, collaborating with Medical Director, Volunteer Coordinator, Executive Director and Resource Development Manager.
• With the Clinical Care Manager, build and implement health education, screening, vaccination and other programs for current patient population and community members.
• Periodically throughout the year, attend Board meetings to report on clinical progress, programs and management wins and challenges.
• Partner with the Executive Director on budgeting, reporting and outcome measurement planning.
• Oversee coordination of emergency equipment repair and follow through with the Office Manager.
• Represent the medical clinic in community outreach events as needed.
• Assist with volunteer recognition efforts for the clinic.
• Provide back‑up and coverage for the Clinical Care Manager.
• Other duties as assigned.

Additional Responsibilities for NP / PA Candidates

• Provide direct patient care, as needed and within scope of practice.
• Review diagnostic tests and laboratory results and recommend follow‑up actions.

Key Areas of Responsibility (What Your Day‑to‑Day Will Include) Clinical Operations & Compliance

• Oversee day‑to‑day medical clinic operations in partnership with the Clinical Care Manager.
• Ensure clinical compliance with applicable regulations and best practices.
• Manage relationships with programs that provide medications to free and charitable clinics.
• Oversee medication inventory and, in collaboration with staff and volunteers, support prescription ordering, refills, and the Prescription Assistance Program.
• Serve as a point of contact with the Kane County Health Department and Coroner as needed.

Leadership, Programs & Partnerships

• Partner…