Certified Veterinary Technician - Ophthalmology Practice Leader

Eye Care for Animals St Charles – Certified Veterinary Technician / Practice Lead

Full‑time – Mon‑Fri 7 a‑4:30 p

Join a supportive team with shared weekend rotations to ensure great work‑life balance

If you are interested in a unique opportunity to be a part of something great and want to lead a team of professionals dedicated to providing excellent patient and customer care, this is the opportunity you have been looking for!

At Eye Care for Animals, a Thrive Pet Healthcare Partner, the Practice Leader (PL) is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem‑solving to improve client service and employee engagement. This position is 70 % Veterinary Technician and 30 % Practice Leader. Typically, the PL is the “Integrator” on the hospital’s accountability chart and participates in the Thrive Planning leadership meetings.

The manager exercises sound judgment, and the willingness and capability to make decisions.

The PL oversees the business activities of the hospital, including hiring and training hospital staff; working with Eye Care for Animals Leadership team to prepare and manage budgets; monitoring and analyzing key performance indicators; maintaining inventory and an inventory control system, and implementing safety and security procedures.

• Communicates the practice’s values and mission to the team. Motivates staff and helps build and maintain morale.
• Upholds core values and standards.
• Holds regular staff meetings, including a component of mandatory training on standards of service and standards of care.
• Promotes a cooperative working environment among staff members; understands the value of teamwork.
• Is enthusiastically willing to perform as necessary to help the hospital function as a unit.
• Promotes continuous quality improvement (CQI) to ensure the practice’s success and achieve the vision.

• 5+ years of veterinary technician experience required
• CVT licensure required
• Proficient in IV catheters placement, blood work, and IV, IM, and SQ injections
• Proficient in monitoring anesthesia and working with various monitoring equipment
• Team player
• Ability to analyze various sources of data in order to establish priorities and initiate operational programs
• Sound personal judgment in decision‑making
• Capable of leading, managing, and coaching staff at all levels
• Demonstrated competence in all aspects of staff management, including hiring and firing
• Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
• Excellent interpersonal communication skills.
• A commitment to outstanding client service.
• Demonstrated competence in budgeting and financial reporting, including reading and analyzing a P&L statement
• Solid math and Excel/spreadsheet skills.
• Three years of supervisory experience.
• Preferred: three years or more of managing a veterinary practice.
• Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.
• Availability to occasionally work uncommon hours and overtime, and to be subject to recall for business emergencies.

We have a passion for supporting an emotionally intelligent atmosphere with a culture that understands the importance of a great work/life balance! This area is a wonderful place to live and work!

Health, vision, dental, life, 401k, paid time off as well as pet benefits! Compensation $27‑31/hr–based on experience and credentials, opportunity for bonus opportunities as well.

Apply today! We look forward to hearing from you!