Front Desk, Administrative​/Clerical

About Us

We’re a patient-first Functional Women’s Health practice focused on root-cause care, compassionate communication, and empowering women through personalized plans. Our front desk team is the face of the practice — friendly, organized, and clear — and plays a huge role in creating calm, confident patient experiences.

We’re hiring a warm, professional front desk coordinator to manage check-ins/check-outs, scheduling, payments, and day-to-day patient communications. This role combines administrative accuracy with exceptional customer service and requires someone who can multitask without losing kindness or attention to detail.

• Greet patients and manage efficient, welcoming check-in/check-out.
• Schedule and confirm appointments (phone, email, portal), manage cancellations and waitlists.
• Collect payments and process superbills for each patient, and perform end of day reconciliation and deposits (experience with POS systems helpful).
• Verify and enter accurate patient demographic & insurance information if needed
• Respond to non-clinical patient questions and route clinical concerns to nursing/providers promptly.
• Maintain accurate patient records in the EHR and ensure intake forms are completed prior to visits.
• Manage secure handling of patient communications (phone, portal, SMS) in accordance with HIPAA.
• Perform daily administrative tasks, including patient reminders, intake packet prep, billing, etc.
• Keep front desk area organized and stocked; coordinate with clinical team for smooth daily flow.

• 1–3+ years front desk or medical administrative experience (outpatient and/or women's health preferred).
• Strong customer service and communication skills — calm, empathetic, professional.
• Comfortable handling money, basic reconciliation, and following payment policies.
• Familiarity with EHR/practice management systems; experience with Practice Fusion, patient portals, or POS systems (e.g., Square) is a plus.
• Excellent computer skills, attention to detail, and ability to prioritize in a fast-paced environment.
• Reliable, punctual, and team-oriented with a desire to learn about Functional Medicine and women’s health

• Meaningful work — help women access personalized, root-cause care.
• Collaborative, supportive team culture and on-the-job training.
• Opportunities to grow
• Competitive pay
• PTO and simple IRA
• Employee discount programs

Tuesdays & Fridays 7:30am-3:30 pm. Pickup as needed (open Monday-Fridays, no weekends). 16-24 hour per week.