Theatre Production Assistant - Front

Overview

St. Charles Community College (SCC) seeks a part‑time temporary Theatre Production Assistant (Front of House) to perform duties associated with the scheduled operation of the theatre and affiliated technical areas on campus.

• Operate ticketing software, including financial transactions.
• Assist with opening and closing of the box office.
• Balance cash drawer and make change as necessary.
• Answer incoming telephone calls, determine purpose of callers, take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.
• Communicate with customers professionally.
• Assist theatre patrons with seating concerns and disability accommodations.
• Interact with volunteer ushers to assure excellent customer service.
• Ensure adherence to College and theatre policies, notifying full‑time staff when violations occur.
• Aid with set‑up for theatre open houses and similar events.

• Basic computer skills.
• Basic keyboarding skills.
• Strong communication skills and customer service experience.
• Cash handling experience.
• Ability to multitask and work in a fast‑paced environment.
• Frequently lift and/or move up to 20 pounds.

St. Charles Community College is an Equal Opportunity Employer.