Systems Administrator

About Craftsmen Industries

Craftsmen Industries custom manufactures unique specialty trailers and vehicles and large format printed elements for experiential marketing and industrial solutions for brands across the industry spectrum including Boeing, Pepsi Co, and Anheuser-Busch. We pride ourselves on creating our products fully in-house from initial design and engineering to fabrication and the finishing touches of graphics and paint.

Our Craftsmen team includes one subsidiary, Schantz Manufacturing. Schantz focuses on custom manufacturing of concession trailers for the fair and festival industry.

Guided by our values, we BUILD by helping bring ideas to life in a dynamic and collaborative environment and we're looking for talented individuals to grow with us!

• Competitive compensation.
• Career development opportunities.
• Benefits including but not limited to Medical, Dental and Vision.
• 401(k) Match and much more!

Location:

St. Charles, MO

The Systems Administrator oversees and optimizes the company's Information Technology (IT) infrastructure across three locations, including networking, cloud services, security, and key business systems such as ERP, CRM, manufacturing, and communications platforms. This role ensures system reliability, data integrity, and performance while supporting daily business operations and leading IT initiatives company-wide.

• Oversee the implementation, integration, and support of information including timekeeping, manufacturing, inventory, accounting (Dynamics GP), CRM, email, spam and virus protection, network security, backup, telecommunications, and technical support systems.
• Configure, maintain, and upgrade virtualization environments (VMware, Hyper-V), and cloud services (Azure, Microsoft 365).
• Develop, test, and install system enhancements and software updates in collaboration with vendors, and service providers.
• Troubleshoot and resolve complex issues involving local and wide area networks (LAN/WAN), firewalls, PCs, smart devices, and the phone system.
• Evaluate, recommend, and implement hardware and software purchases to meet organizational needs.
• Create and maintain user accounts, security groups, and email accounts.
• Administer Active Directory, DNS, DHCP, Group Policy, and VPNs.
• Maintain system data backups and ensure recovery procedures are tested and functional.
• Manage firewall configurations, spam filters, and antivirus/endpoint protection systems.
• Develop understanding of Microsoft Dynamics GP database structure to write queries and create custom reports, as needed.
• Provide technical support and mentor helpdesk staff in addition to onsite and offsite vendors.
• Lead implementation of new technologies, policies, and procedures while maintaining detailed documentation.

• Bachelor's degree in information technology, computer science, or related field (or equivalent experience).
• 5-10 years of progressive experience in system or network administration.
• Strong background in Microsoft server environments, virtualization, and network management.
• Experience supporting enterprise systems such as ERP (Dynamics GP), CRM, or manufacturing software.
• Familiarity with Microsoft SQL Server management, query writing, and database troubleshooting.
• Strong understanding of TCP/IP networking, firewalls, spam filters, and antivirus solutions.
• Proficiency with Power Shell or other scripting languages.
• Excellent analysis, critical thinking, and problem-solving skills, with great attention to detail.
• Ability to manage multiple priorities independently and adapt to changing requirements.
• Participate in after-hours maintenance, system upgrades, and on-call support, sometimes with little advance notice, when necessary.
• Valid state driver's license and a clean driving record.
• Demonstrate safe driving practices while driving company vehicles or when driving your personal vehicle on behalf of the company.
• Consistently displays strong customer service skills to ensure that the IT team maintains a high level of customer satisfaction.
• Ability to interact and communicate effectively with all levels of…