Operations Manager

• Paid Holidays
• Paid time off
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary

You've swung the hammer. Now run the show.

If you've spent years on job sites - framing walls, setting tile, hanging doors, replacing siding, chasing leaks - and you're the person crews call when something doesn't add up, we want to talk to you. Looking for a result driven professional to grow with us to the next level!

House Doctors is a leading national franchise in the home repair and remodel industry. Our St Peters, MO location has served St. Charles County, West County, and St Louis County, MO homeowners for 18+ years. We're licensed, bonded and insured, hold an A+ BBB rating with five-star Google reviews.

We are growing fast into full remodels. We need an Operations Manager to help grow the remodel team, and run the entire operation with full P&L accountability: someone who knows the trades inside and out, from the kitchen to the roofline, and knows how to make every job profitable.

• Base salary: $85,000 to 120,000 per year, based on experience;
• Profit-based bonus: tied to KPIs such as gross margin, on-time completion, NPS, and customer reviews;
• Company vehicle
• Paid time off
• Paid holidays
• 401k/401k matching
• Steady, year-round residential work in St. Charles and St. Louis; no out-of-state travel

You'll oversee the entire operation and own its results: revenue, job costs, margins and customer satisfaction. You report directly to the owner and run the business day to day.

• Hold full P&L accountability for operations: revenue targets, gross margin, labor and material costs, and overhead
• Build and manage the annual operating budget; review job costing and monthly financials with the owner
• Price and approve estimates and change orders to protect margin
• Negotiate supplier and subcontractor pricing; control waste, rework and callbacks
• Track and report KPIs: gross margin per job, on-time completion, budget variance, callback rate, review scores
• Recommend and implement systems, pricing and process improvements that grow profit

• Hire, train, schedule and evaluate field crews; recruit and manage a reliable bench of subcontractors
• Set quality, safety and customer-service standards, and hold the team to them

• Own every job from signed contract to final walkthrough, keeping 5 to 10+ mid to large projects moving at once
• Prep for jobs, direct crews and contractors. Walk sites regularly: check workmanship, solve problems on the spot, and step in hands-on when needed
• Scope jobs, verify measurements and order the right materials the first time
• Diagnose hidden conditions (rot, water damage, out-of-plumb framing, code issues) and price the fix
• Be the homeowner's trusted point of contact: clear updates, no surprises
• Pull permits, schedule inspections, and run punch lists and warranty callbacks

The expertise we need

• Kitchen and bathroom remodels: cabinets, vanities, countertops, tile, showers, tubs and surrounds
• Flooring: LVP, hardwood, laminate, tile and carpet transitions
• Drywall, trim and finish carpentry, interior doors, stairs and railings
• Painting and finishes
• Light plumbing and electrical and coordinating licensed trades
• Basement finishing

• Siding, soffit, fascia and gutters
• Window and exterior door replacement
• Decks
• Fences
• Porches, railings
• Roofing repairs and flashing, and recognizing when to bring in a roofer
• Exterior painting
• Rot and water-damage repair

• 8+ years of hands-on residential construction or remodeling experience
  : you've done the work yourself, not just managed it
• 3+ years running operations with P&L or budget responsibility in remodeling, home improvement or residential construction
• Solid financial skills: job costing, budgeting, margin analysis, pricing, and reading a P&L statement
• Proven leader of crews and subcontractors who sets standards and holds people accountable
• Broad trade knowledge across interior and exterior work; you can spot a bad install from across the room
• Calm, straight-talking communicator with homeowners, crews and the owner
• Comfortable with job-management software, and spreadsheets
• Valid driver's license, clean driving record, and your own basic tools
• Able to climb ladders, work in crawlspaces and attics, and lift 50 lb

Bonus points:

lead carpenter background, OSHA 10/30, EPA Lead-Safe (RRP) certification, or experience with St. Charles and St. Louis County permits.

OPERATIONS MANAGER, PRODUCTION MANAGER, REMODEL CONTRACTOR