Shift supervisor, Retail

Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we!

If you’re a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our

neighborhood!

As Shift Supervisor at Pet Supplies Plus, you’re pawsitively passionate about people and their pets.

Providing exceptional, neighborly service at every opportunity during your work day, you

assist a neighbor in choosing the perfect toy for a lab who loves to fetch

stop to greet weekly regular Bruno the Chihuahua when he comes in with his human mom

show a fourth grader how to test the water in his fish tank

set an example for the other team members in delivering fantastic neighborly service

assist the store’s team leaders by reinforcing the daily operational procedures and performance

expectations

…all while engaging with PSP neighbors and smiling in the face of puppy breath. Are you awesome? No,

you are more than that. You are PAWsome!

Shift Supervisors key responsibilities include:

Partnering with store team leaders to learn and reinforce the PSP standards and daily

management routines that make your store the favorite pet store in the neighborhood

Providing leadership coverage and covers management functions up to four times a week when

team leaders are offsite

Adhering to operational policies and procedures (cleanliness, animal care, safety and security)

that ensure exceptional service is provided to our neighbors

Learning and performing back office procedures – like making signs, updating price changes,

and imputing cashier records – to comply with standards and expectations

Involvement in store recruiting, onboarding and team member development

Communicating opportunities to improve community engagement or store performance to the

team leaders

Act as store team members when they’re not acting as the manager-on-duty or learning

operational tasks

PAWsome Shift Supervisors will have:

2+ years of retail experience

Proficiency in Microsoft Office

Strong sales and customer service skills are a must.

Ability to operate all equipment – including a forklift – to run the store is important, as well as

being able to climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy!).

Pay rate for successful candidates will be dependent on experience.

Candidates must be able to work flexible schedules, have reliable transportation and must pass

the drug, background and validated selection test, and be 18 years or older.