Warehouse Manager

True Fitness Technology Inc Saint Charles, Missouri, United States

Warehouse Operations & Logistics

• Oversee daily operations for Finished Goods Shipping, Parts Shipping, and Receiving.
• Ensure finished fitness equipment and replacement parts are picked, packed, staged, and shipped accurately and on schedule.
• Manage incoming deliveries, including unloading and proper storage of received materials.
• Establish and maintain efficient workflows, staffing plans, and operating procedures to meet business demands.
• Coordinate priorities across shipping and receiving functions to balance workloads and maintain operational efficiency.
• Ensure all shipments are properly documented and comply with carrier requirements, customer specifications, and company procedures.
• Monitor shipping schedules, carrier pickups, inbound deliveries, and outbound orders to minimize delays.
• Partner with internal departments to resolve order discrepancies, shipping issues, receiving variances, and delivery concerns.

Team Leadership & Employee Development

• Lead, coach, and develop warehouse employees, including shipping and receiving personnel.
• Establish clear performance expectations and hold team members accountable for productivity, quality, attendance, and safety.
• Develop employee schedules and allocate resources based on order volume, incoming deliveries, and business priorities.
• Provide training on warehouse procedures, equipment operation, inventory handling, and safety requirements.
• Conduct performance discussions, provide feedback, and address performance or conduct concerns in a timely manner.
• Foster a culture of teamwork, accountability, continuous improvement, and customer service.

Safety, Quality & Compliance

• Maintain a safe, clean, organized, and efficient warehouse environment.
• Enforce company safety policies and proper operating procedures for forklifts, pallet jacks, loading docks, and other material-handling equipment.
• Ensure employees use appropriate personal protective equipment and follow safe lifting, handling, and storage practices.
• Identify and address workplace hazards, unsafe practices, and opportunities to improve warehouse organization.
• Ensure products are handled, packaged, and shipped in a manner that prevents damage and protects product quality.
• Support compliance with applicable workplace safety requirements and company policies.

Performance Management & Continuous Improvement

• Monitor key performance indicators, including shipping accuracy, on-time shipment performance, receiving accuracy, inventory accuracy, productivity, and damage rates.
• Analyze operational issues and implement corrective actions to reduce errors, delays, waste, and unnecessary handling.
• Develop and maintain standard operating procedures and work instructions.
• Use operational data to identify trends, communicate results, and recommend improvements to leadership.
• Support the implementation of new processes, systems, equipment, and operational initiatives.

Cross-Functional Collaboration

• Collaborate with Production, Supply Chain, Customer Service, Sales, Product Support, and Finance to coordinate operational priorities.
• Communicate shipping delays, receiving issues, inventory concerns, and capacity constraints to the appropriate stakeholders.
• Support timely fulfillment of customer orders and internal requests for finished goods and replacement parts.
• Participate in operational planning, process improvement initiatives, and other projects as assigned.

Third-Party Logistics (3PL) & Carrier Management

• Coordinate daily transportation activities with third-party logistics (3PL) providers, freight carriers, parcel carriers, and other transportation partners.
• Schedule and coordinate inbound and outbound shipments, carrier…