Part Time Teller

Benefits

• Career Growth – promotional opportunities
• Incentive program based on performance
• Paid Time Off (PTO)
• Paid Holidays for Full Time/Part Time
• Employees Health, Dental, Vision
• 401k match and Life Insurance
• Employee Assistance Program
• Tuition Assistance Program (Full Time)
• Financial Coaching and Benefit Guidance
• Floating Cultural Holiday
• Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)
• Retirement Plan

The Teller is responsible for contributing to the overall success of a Retail Banking Center(s) by committing to banker‑readiness, processing all transactions accurately and efficiently, contributing to the prescribed customer experience levels, maintaining disciplined operational objectives, and striving for excellence in the execution of the mentioned areas. The position requires occasional evenings/Saturdays, temporary work at other assigned banking center locations based on staffing needs.

• Introduce and refer customers to the platform through routine interactions.
• Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc.
• Perform routine customer requests.
• Must successfully complete Comerica’s Teller Training Program.
• Follow company policies, procedures, regulations, and security procedures and complete necessary documentation.
• Use the provided electronics to document all transactions during the shift.
• Reconcile all transactions during and at the end of the shift.
• Maintain customer confidence and protect bank operations by keeping information confidential.
• Resolve basic customer complaints.
• Impact the customer experience following defined guidelines and other customer experience behaviors and feedback as needed.

• Complete assigned daily planning activities.
• Act as a digital ambassador to transition customers to digital solutions.
• Introduce customers to Comerica’s products/services, digital solutions, and address customer questions (e.g., how‑to use products and services) and follow‑up on a timely basis.

• Ensure compliance with applicable federal, state and local laws and regulations and Comerica’s policies and procedures.
• Ensure compliance and completion of necessary compliance related training.
• Adhere to all Banking Center Risk Assessment and Compliance Standards.
• Control and mitigate losses by following policies and procedures.

• Consistently impact the efforts that improve Banking Center collaboration.
• Identify opportunities to add value to customers by introducing them to partners.

• 6 months of retail or financial sales experience OR 2 years of U.S. Military service OR 1 year of college.
• 1 year of experience in customer service.
• 1 year of experience with personal computer, systems data entry or internet search.
• Cash handling experience in a retail or financial services environment.
• Proficient with utilizing and navigating a computer system.

Category A – 100% in the office.

Hours:

Monday, Friday 8:15 am–5:15 pm;
Saturday 8:30 am–12:15 pm. Salary:
To Be Determined based on individual experience.

We know our employees are critical to our overall success and we invest in their future. Our total rewards package includes cash compensation, development, and flexible benefit programs. Eligible employees receive medical, dental, and vision benefits, 401(k), pension, life insurance, AD&D, and supplemental health programs. We offer generous paid time off for vacation, sick time, disability, and parental leave. Eligibility varies by status and tenure.

Comerica conducts background, fingerprint, and NMLS certification checks in accordance with the SAFE Act.

Comerica Incorporated (NYSE: CMA) is headquartered in Dallas, Texas and operates across the U.S. and Canada. Comerica is proud to be an Equal Opportunity Employer – disability/veteran.