Scheduling Coordinator

Position Overview

The Staffing Manager is responsible for accurately scheduling and handling call-offs for qualified caregivers/CNAs based on all new and current clients. One year of scheduling experience required. DHS Background clearance required.

Monday - Friday, 7am-3:30pm, 40 hour work week. Paid 10 holidays off. PTO 80 hours. Weekly paychecks. Medical, dental, vision, and life insurance.

• Match caregivers to clients based on personality, skill, client scheduling needs, and caregiver availability.
• Assist Client Case Managers as needed.
• Accurately staff clients with caregivers based on location, time, skills/needs, request, etc.
• Assist with hiring and training.
• Consistently organize caregiver and client issues (e.g., time off requests, questions, changes in schedule and/or availability concerns).
• Effectively and accurately communicate with caregivers, clients, case managers, and office staff.
• Communicate staffing needs with the team.
• Answer incoming calls in a friendly, professional and knowledgeable manner.
• Build plans and shifts to match insurance codes.
• Monitor electronic clocking in/out and late alerts. Track attendance and illness log.
• Demonstrate professional and effective communication.
• Adhere to all company policies, procedures, and business ethics codes and ensure they are communicated and implemented within the team.

Mid‑Senior level

Full‑time

Administrative

St. Cloud, MN