Senior Key Account Manager

About Us:

Bernick's is a 5th generation family-owned provider of beverages, vending and food solutions, representing leading brands such as Pepsi, Dr Pepper, Miller Brewing Company and New England Coffee. We service locations in greater MN and western WI.

Job Summary:

The Senior Key Account Manager leads key retail customer relationships and drives profitable growth across Bernick's. This role manages a team of Account Managers, owns executive-level customer partnerships, and collaborates cross-functionally to develop strategic account plans, forecasts, pricing, and category growth initiatives aligned with business objectives.

Responsibilities:

* Manage, coach, and develop a team of Account Managers to ensure consistent execution of account strategies and customer commitments

* Align Account Managers with Sales Managers, distribution teams, and cross-functional partners to drive results

* Serve as the lead for designated strategic Key Accounts, owning the overall customer relationship, strategy, and financial performance

* Lead solution development efforts by coordinating sales, service, supplier, and executive resources

* Establish and maintain strong, professional relationships with director- and executive-level customer stakeholders and supplier partners

* Lead regular customer business reviews to communicate progress against goals, promotion results, financial performance, and forward-looking strategies

* Coordinate the development of monthly and quarterly sales forecasts for retail national account customers

* Track, measure, and communicate execution of initiatives and programs, highlighting successes and proactively addressing gaps

HOURS:

Full-time

* Monday-Friday, 8:00AM-5:00PM

Requirements:

* Bachelor's degree in Business, Marketing, Finance, or a related field preferred

* 8+ years of progressive experience in key account management, retail sales, or national account leadership

* 3+ years of people leadership experience managing and developing sales or account management teams

* Proven success managing complex retail accounts with significant revenue and margin responsibility

* Strong working knowledge of sales forecasting and demand planning, with the ability to translate insights into actionable strategies

* Advanced proficiency in Excel, sales analytics and reporting tools, CRM systems, and Microsoft Office Suite

* Must be at least 21 years old and hold a valid driver's license with required insurance, adhering to Bernick's driving standards