Customer Service - 1st Shift

Customer Service Representative

Doherty Staffing Solutions is hiring a Customer Service Representative for a leading supplier in the LED components industry in St. Cloud, MN. In this role, you’ll support customers, collaborate with sales and account management teams, and help maintain strong business relationships. If you’re a high-energy communicator who enjoys working with customers and wants reliable weekday hours with weekly pay, this job could be a great fit.

Read below for more information!

What You'll Do as a Customer Service Representative:

• Work with Account Managers, Regional Sales Representatives, Order Processing Associates, and Agents to support revenue growth from existing accounts
• Assist with day-to-day distributor and agent communications and relationships
• Support cross-functional needs, including returned goods (RGA), order processing, and inbound calls
• Maintain accurate customer and account data in Salesforce
• Build professional relationships with key decision-makers across businesses of all sizes

What You Need to Bring to the Customer Service Representative Role:

• Ability to confidently handle phone inquiries from a variety of customers and contacts
• Excellent verbal and written communication skills
• High-energy, goal-driven approach to customer service
• Ability to type at least 70 words per minute
• Interest in the company’s LED lighting products

Why You'll Like Working with Doherty Staffing Solutions

Enjoy weekly pay, access to health coverage options through Benefits in a Card (including preventative and minimum value plans), and temp-to-hire opportunities for long-term stability where applicable. As a family-owned company with over 45 years in business, we pride ourselves on providing personalized support through a local, dedicated recruiter and maintaining a strong reputation backed by positive online ratings. We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer, welcoming candidates from all backgrounds and experiences.