PT Optical Sales Associate

PT Optical Sales Associate - Shopko Optical, St Cloud, MN

Base pay: $16.00/hr - $22.40/hr

Provide excellent patient and customer service in the selection, ordering, and dispensing of eyewear. Complete pre‑screening activities prior to patient exams. Prepare work orders for the Optical Lab, process medical billing information, and maintain frame inventory.

• Competitive wages & sales incentives
• Competitive time‑off package including vacation pay, volunteer days, paid holidays, and personal day
• Sick pay: accrued per state law
• Health & wellbeing benefits:
  Medical, Life, Dental, Vision, short‑and‑long‑term disability
• Voluntary/cafeteria offerings
• Employee assistance program
• On‑the‑job training & certification
• Teammate recognition program

• Customer Service
• Provide excellent customer and patient service according to company and Optical Center standards
• Analyze patients’ eyewear needs
• Recommend specific lenses, coatings, and frames to satisfy patient needs
• Assist patients in selecting frames based on style, color, and compatibility with prescriptions
• Order and dispense eyewear accurately and professionally
• Assist patients with frame repairs and adjustments
• Show patients how to insert, remove, and care for contact lenses
• Assist optometrist with case histories and screenings
• Business and Operational Standards
• Maintain complete knowledge of third‑party plans and claims
• Explain promotions and special lens offerings to patients and customers
• Balance accounts
• Prepare work orders with specific instructions for Optical Lab
• Process medical billing information
• Ensure proper merchandising of frame inventory

• High school graduate or equivalent
• Maintain license as required by state
• Complete Shopko OCE Certification requirements and calendar modules to become certified
• Previous experience in an office and/or optical dispensing preferred
• Able to handle multiple customer interactions/phone calls simultaneously
• Able to work with patient eyewear needs including analyzing prescriptions, repairs, adjustments, and lifestyle dispensing

• Effectively communicate at all levels within the organization, both written and verbal
• Read and write at a high‑school graduate level
• Sit or stand for extended periods of time
• Operate various office equipment (personal computer, telephone, fax machine, copier, etc.)
• Lift 10 to 20 pounds
• Possess adequate vision: near, distance, color, depth perception
• Manual and finger dexterity, hand/arm steadiness, eye and hand coordination
• Operate cash register, optical equipment and tools
• Work normal or extended hours including evenings, nights, weekends as required
• Travel independently to support company objectives and personal development

Entry level

Full‑time

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