Support Specialist

Benefits

This position is eligible for medical, dental, vision, and 401(k).

Addison Group is seeking a compassionate, reliable, and self-motivated Support Specialist to join our client’s residential care team. This role supports teens living in a structured residential home for mental and behavioral health needs. The ideal candidate is patient, observant, and comfortable working in a fast-paced, emotionally dynamic environment. You’ll play a critical role in supporting daily routines, promoting safety, and helping residents build life and coping skills.

• Support teens with daily activities, routines, and structured programming within the residential home
• Provide consistent supervision to ensure a safe, supportive, and therapeutic environment
• Assist residents in developing coping strategies, emotional regulation, and appropriate social behaviors
• Observe, document, and report behaviors, incidents, and progress according to program guidelines
• De-escalate challenging situations using trauma-informed and behavioral support techniques
• Collaborate with clinical staff, case managers, and leadership to support individualized care plans
• Model appropriate behavior and maintain clear, professional boundaries with residents
• Participate in team meetings, training, and shift coverage as needed

• 1+ year of experience working with teens or young adults in a residential, behavioral health, foster care, or similar support setting preferred
• Experience supporting individuals with mental health or behavioral challenges strongly preferred
• Ability to work independently while following established care plans and policies

• High school diploma or equivalent required
• Coursework or degree in psychology, social work, human services, or a related field preferred

• Must have a driver's license

• Strong communication, observation, and documentation skills
• Ability to remain calm, patient, and professional in high-stress situations
• Dependable, detail-oriented, and comfortable following structured routines
• Ability to work collaboratively as part of a multidisciplinary care team
• Opportunity to make a meaningful impact in the lives of teens
• Supportive team environment with hands-on training
• Consistent scheduling and structured work environment

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Reasonable accommodation is available for qualified individuals with disabilities, upon request.