Production Supervisor

Requisition : 903796

Position: Full-Time

Total Rewards:

Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, Lens Crafters, and Target Optical, and leading e-commerce platforms.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting‑edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on Linked In!

The Production Supervisor is responsible for the day‑to‑day activities to achieve the established metrics and standards for safety, quality, production, customer service, and people management. The Production Supervisor is responsible for developing high‑performing teams, being a change agent and continuous improvement, driving results, inspecting what is expected, and building a best‑in‑class working environment. Leads production teams to achieve daily goals and objectives.

The scope of the role may vary based on various factors (e.g., span of control, volume, number of leads, and equipment and tools).

• Enforces safety and compliance policies and procedures for a safe and compliant work environment.
• Reviews daily production and quality goals by leveraging reports, data, and discussions with others.
• Develops a daily plan to meet the metrics and key performance indicators.
• Allocates resources to meet production and quality goals, such as staffing assignments and schedules. This includes collaborating with other departments regarding staffing needs.
• Monitors daily production and quality progress by reviewing reports and data, observing the production floor, supervising employee performance, and inspecting production and quality progress.
• Adjusts production and quality plans, as needed (e.g., revising schedules, reallocating employees to different areas, etc.) to ensure labor efficiency and production and quality goals are met.
• Conducts the daily people management responsibilities including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Addresses complaints and resolves basic employee issues (e.g., teamwork, non-policy violations, payroll and benefits questions).
• Ensures employees are following standard operating procedures and policies (operational, attendance, conduct, etc.).
• Walks the floor to engage and check in with employees and observe production and quality progress.
• Communicates performance goals and expectations and continuously updates the production team on performance and policies/procedures.
• Builds and develops direct reports to ensure capabilities for executing operational strategies; this includes talent development practices (e.g., performance management and succession planning).
• Ensures that there is an adequate distribution of skills to ensure the production and quality goals are met, including training and developing employees.
• Fosters a positive work environment (e.g., teamwork, fairness, engagement) and ensures employees demonstrate the company's values.
• Improves production and quality, such as performing root cause…