Quality Assurance Specialist – Customer Interactions
Listed on 2026-10-30
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Nex Rep LLC is seeking a Quality Specialist in the United States (Minnesota) to analyze calls, emails, social media posts, and SMS contacts from Nex Rep's independent contractors. You will identify trends and ensure interactions meet client standards.
Responsibilities include real-time or post-hoc monitoring, providing feedback, and calibrating scoring with clients. Strong Excel and Office 365 skills, collaboration, attention to detail, and independent work are essential.
This role, Quality Assurance Specialist – Customer Interactions at Nex Rep LLC, could be your next career step.
Learn more about the Quality Assurance Specialist – Customer Interactions role in the description above.
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This posting is for the Quality Assurance Specialist – Customer Interactions role at Nex Rep LLC, based in Saint Paul, MN, United States.
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