Apartment Leasing Consultant

Career Strategies is seeking an energetic, customer-focused Leasing Consultant to join our team at an affordable housing community in Minneapolis, MN
. This position is responsible for delivering exceptional service to prospective and current residents while ensuring compliance with affordable housing programs.

Job Title:Leasing Consultant

Key Responsibilities:

• Greet prospective residents, provide property tours, and highlight community features.
• Manage leasing activities including application intake, screening, waitlist management, and move-in preparation.
• Maintain accurate knowledge of current market conditions and assist with marketing efforts, outreach, and online listings.
• Follow Fair Housing guidelines and company policies at all times.
• Assist applicants with completing required affordable housing documentation.
• Ensure applicant files are complete, accurate, and compliant for audit purposes.
• Coordinate with the Recertification/Compliance team as needed.
• Provide prompt, friendly, and professional communication with residents.
• Support resident retention efforts, renewals, and community events.
• Respond to inquiries, concerns, and service requests or direct them to the appropriate staff member.
• Maintain organized leasing files, guest cards, and software records.
• Update occupancy reports, traffic logs, and leasing activity data.
• Assist with rent collection, notices, and general office tasks as needed.
• Coordinate with maintenance staff to prepare units for move-in.

Qualifications:

• Customer service or sales experience (property management or leasing preferred).
• Strong communication, interpersonal, and organizational skills.
• Basic understanding of Fair Housing laws.
• Proficiency with computers; experience with property management software is a plus.
• Affordable housing experience
• Knowledge of leasing procedures, eligibility requirements, and compliance paperwork.

Equal Opportunity Employer. Thorough background required.